Dance Of The Call Bells Essay

Yes, we call in staff to work, or myself and other managers return to the floor to provide direct patient care in order to mutually satisfy all parties and ensure no harm is caused to our

Identify two areas of nursing practice, which evidence-based practice has improved patient outcomes. State the study and its impact on patient care. How have these findings changed your nursing practice? Please support your response with a minimum of two supporting peer reviewed articles.

The Author did use one graph to identify the most common use for the call light and another graph was used to identify the frequency of call light usage in baseline one- hour rounding and two-hour rounding. Author used t test for comparisons of patient satisfaction scores. The researcher used statistical software to identify the difference between two independent means. Two vendors at the hospital were tracking patient satisfaction score, the sample size and standard deviations. These scores used for t calculations (Meade, Bursell, Ketelsen , 2006).

Patients depend on healthcare professionals through the use of call lights. Many different factors can affect a patient’s ability to function independently such as “cognitive impairments, visual loss, and decreased mobility” patients turn to call lights for assistance (Huey-Ming, 2010). Unfortunately, if a nurse or certified nursing assistant is occupied risks occur and can ultimately lead to injuries of patients due to help not received at that given moment. In the journal titled Perspectives of Patients and Families About the Nature of and Reasons for Call Light Use and Staff Call Light Response Time written by Huey- Ming Tzeng, patients felt “staff responsiveness to call lights often affect nurse-patient communication, patient

Call light retrieval system tracked call light usage for 2 weeks before and 4 weeks during the study. Data analysis of patient falls, satisfaction scores and call light usage was done using Chi-square and rank sum tests. Results showed that there was 23% reduction in falls in the experimental unit whereas the number of falls increased in the control unit. The call light usage fluctuated throughout the study and so there were no statistically significant results. Discharge surveys did not show any change in patient satisfaction scores, but unscientific evidence from leadership rounds show increase in patient satisfaction

The rationale and purpose of the article is clearly stated. The use of cell phones, a central call system and other electronic devices are used in the study to provide a quicker nurse response time in answering call lights. The hypothesis is; the patient uses their call light which in turn is answered by a unit secretary; the unit secretary then forwards the message to the appropriate NA or RN’s individual cell phone or relays the message verbally. The number of calls a day is then recorded. The response time measured is the time between activation of the call to the time the call is answered and the call light turned off. Patient satisfaction is then measured to quality of care.

60). There were 3 groups used for nursing rounds, one was a controlled group, the second group was at one-hourly intervals and the third group was at two hourly intervals. The researchers used a theory to gather information using different methods such as questions or numbers using population in the nursing units for a short time frame. This was an experimental design using different types of groups. The type of research was informative, qualitative, descriptive, graphic, subjective, the use of a means scores, tables, Binomial tests and percentages (2006, pp.62-66). The design used for the collection of the data was a quasi- experiment, the referencing is quantitative and all participants were acknowledged (Meade et al. 2006, p.70). The research did not appear to be a proactive study.

Medical call centers are vital to health care organizations as they have the ability to rapidly respond to patients, minimize the burden on administrative staff and improve the patient experience. It is also well known that medical call centers can optimize call flow, potentially increase revenue, improve patient satisfaction and assist in improving medical office efficiency. However, many call centers are challenged with developing solutions to provide quality service to patients and other callers. A call center was recently established in The Shoulder, Elbow, Wrist and Hand Center at Mercy Medical Center in March of this year. While establishing the call center has been beneficial, it has also presented challenges that prevent patients and other callers from having a high quality experience. These challenges present new opportunities to implement solutions that can lead to positive outcomes.

Qualitative deals with understanding of human behavior based on informants perspective while quantitative deals with the discovering of facts about a social

So far it seems that there are differences in questions the two research methods answer. It is necessary now to consider whether they imply different epistemologies, as this is often argued to be the case. For example, Schwartz-Shea and Yanow (2002: 480) claim that while qualitative-quantitative dichotomy is erroneous because both count and interpret, they do so with different understandings of what this means for their study and knowledge, and that “The more appropriate taxonomy today would be one that reflects differences in ontological and epistemological presuppositions”. For Yilmaz (2013: 312), quantitative research strictly has an objectivist epistemology and qualitative research a constructivist one.

Communication is the exchange of information, reflecting and exposing the identities and cultures of those who communicate (Nugus, 2017). Communication happens within a particular cultural and organizational context such as specific behaviors, mediated through communication to generate specific outcomes. Over time, the Emergency Department (ED), is an environment where people with a specialized role have built their own culture in beliefs, norms, and behaviors (Nugus, 2017). The ED is an area of the hospital where the most handoffs occur multiple times a day. The purpose of patient handoffs is to bridge the discontinuities of care, which occur when a patient is transferred between providers either at shift change or when moving a patient from one unit to another (Hilligoss, 2014). The two ways the ED nurse can deliver the report is either through verbal report or written report, depending on the hospitals policy. For example, a patient admitted to the Intensive Care Unit (ICU), the ED nurse must give verbal report but when a patient is admitted to the Medical/Surgical department, they give written report. While hospital policies offer some guidance for patient placement, the variety and complexity of patient care surrounding many cases make it extremely difficult for policy to dictate clearly all placement decisions (Hilligross, 2014). Throughout the shift, the ED nurse is giving patient report to physicians, inpatient nurses, ancillary staff, other ED personnel and other

It emphasizes on the qualities of entities and processes which are not possible to study experimentally or in terms of numbers. In contrast, quantitative research tries to establish causal relationship between the variables under study using statistical analysis and work is mainly done from value free framework. Both qualitative and quantitative researcher deals with individuals. Qualitative investigators tend to study individual‘s perspective through detailed interviews and observation, which quantitative researchers do not consider objective. In quantitative researches, individual is studied by using numbers, statistical tables and graphs. Qualitative researchers believe in rich descriptions of the everyday social practices whereas a quantitative researcher thinks rich descriptions hampers the process of

Firstly, qualitative and quantitative research methods are used for different purposes. Quantitative methods try to explain and make predictions, confirm and validate an existing practice/model, and test a theory. The goal is to seek for the generalization of an explanation to other persons or settings. On the other hand, qualitative methods try to describe, explain and interpret complex situations. Also, they may utilize observations as a way to building a theory. For instance, when we would like to analyze the social-emotional behavior of a child through observation or parent’s interview we will implement qualitative research. Whereas, if we would like to study the effectiveness of a teaching method we would use quantitative research. Therefore, the quantitative research process differs from the qualitative. In quantitative studies, the guidelines have been designed before research’s conduct. The methods are preplanned and the researchers try to be detached from the participants and the phenomena to avoid biases. In qualitative studies, the researchers use holistic methods; the design, the measurement tools as well as the interpretations are

However, the nature of this knowledge varies and reflects your study objectives. Some study objectives seek to make standardized and systematic comparisons, others seek to study a phenomenon or situation in detail. These different intentions require different approaches and methods, which are typically categorized as either quantitative or qualitative.

According to Griffin qualitative and quantitative research is just a simplification and cannot be helpful from the terminology (Griffin 2001:6). Also “qualitative research is usually concerned with the meaning, and in particular how people make sense of the world and how participants experience events form their perspective. (Griffin 2001:6). “To draw a theory, quantitative researchers have to look at the