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“Corporate Social Responsibility is the continuing commitment by business to behave ethically and contribute to economic development while improving the quality of life of the workforce and their families as well as of the local community and society at large.” (Baker, Mallen (June 8,
2004). Corporate Social Responsibility: What Does It Mean? May 15, 2013 from www.mallenbaker.net/csr/definition.php). Mallenbaker.net. Retrieved

Keeping this definition in mind while evaluating Company Q’s attitude toward social responsibility, it is apparent they have developed a reputation for not caring about the community by closing stores in higher crime rate areas, only offering a limited supply of healthconscience and organic products, and …show more content…

They could also research low cost security options that would make the stores safer for customers and staff. These small changes would allow the stores to remain open building a more socially conscious reputation in the community. The second area that Company Q needs to improve is the lack of a structured program that expresses acceptable behavior for everyone within the organization and what could happen if these standards are not followed. This standard of conduct program must start at the top of the company’s hierarchy. There should be a thorough training program with officers in charge of monitoring whether changes need to be made and implementing any consequences. An ethical standards policy can increase employee dedication decreasing fraud and internal theft which makes donating to food banks possible. This low cost solution would boost Company Q’s reputation with all of their stakeholders.

The final area that could be improved regarding the company’s attitude toward social responsibility is to offer a larger selection of health-conscience and organic products. Though these products come at a higher margin, the requests made by consumers show a demand for products of this type. By offering a better selection, Company Q demonstrates concern for the health and well-being of the community attracting new business and increasing profitability which by definition is socially responsible.

“It takes many good deeds to build a good

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