JCAHO STANDARDS FOR HUMAN RESOURCE MANAGEMENT Impact of JCAHO Standards on Job Descriptions A job description is a written summary of the responsibilities related to a specific job and the skills and knowledge necessary for discharging those responsibilities effectively. The job description becomes a handy resource for human resource professionals and departmental heads when recruiting new people to fill in vacancies as well as for the purpose of evaluating performance. The job description is also an important component of the job specification, a document that includes task requirements as well as a profile of the ideal person for the job (Cascio 2003, p. 160). The job description developed in accordance with the standards of the JCAHO should clearly mention the qualifications and competencies required for the job. This is an important requirement of the JCAHO standards where the health care organization is expected to derive the job description for each position on the basis of the care, treatment and services requirement for the entire organization. Since the organization may invite applications on its own or delegate the function to a third party, it is necessary that the job descriptions explicitly identify and define the competencies required for the position. According to Standard HR.1.20 the health care organization must ascertain that the right levels of competencies as well as qualifications are available at each level (JCAHO, 2004). Therefore, the job
The American College of Healthcare Executives Competencies Assessment Tool is a tool that is used for evaluation of one’s personal development. It is given to healthcare executives to analyze themselves especially in their areas of expertise for healthcare management (ACHE, 2016).
Job specifications “identify the eligibility requirements or qualifications needed to perform a job” (Baack, et al., 2014, Ch. 4.4). In other words, job specification is a sort of sketch of an ideal candidate. Job specification highlights required levels of education, experience, physical and technical abilities, as well as desired social skills. Job specification is used to screen job application of candidates, and job description will be of help during interviews. Candidates should be educated about the job description, it is also
Each staff member should display a high echelon of outstanding care due to their impressionable experience levels and infinite amount of training. The majority of them will have advanced credentials in specialty areas. The nurses and other staff members emphasize family and patient education to increase the possibility of independence.
This type of work does not require a high level of education, but it does require supervision to ensure the job is being completed correctly. In compare, a manager may supervise health care professional, who have been trained to act independently, make most of their own decision, and determine most of their own behavior, and example would be nurses or doctors. They have a higher level of education that is required to complete the job, but often require the most general direction. A human resource manager of the health care organization employees may require regular supervision, but also must have a higher level of education to complete the daily job duties. Basic or little to no education would not get the job done, but would not require the level of education that health care physician’s need to do their job.
Managers should be aware of skill sets needed for an HIIM workforce, and recruit qualified staff to fulfill new job roles. Manager should review the job description each time they have a recruitment opportunity. They need to ensure the description outlines the work to be performed. It should be specific to the role of Inpatient Coder. The job description needs to include the position requirements, purpose, and all functions. It should also list the qualifications needed to be
There are certain requirements that a health care worker needs to be part of the workforce and work in a health and social care setting, these include; qualifications – the service user must have the correct qualifications in order to become a health care professional. These qualifications are important in providing a positive experience for the service user because it means that the service provider has
Job specifications “identify the eligibility requirements or qualifications needed to perform a job” (Baack, et al., 2014, Ch. 4.4). Job specification can be defined as the profile of an ideal candidate. Job specification dictates the specifics of what is needed from the employee such as required amounts of experience, education, physical and technical abilities, as well as desired social skills. Job specification is used to screen the applications sent in by candidates, and job
Within a job description the main points usually tell you what tasks and responsibilities you are required to do, it does not state how these requirements need to be carried out. In order to find this out, you would refer to the relevant standards that are in place that allow you to work. Relevant standards, like codes of practice will differ depending on the country in which you work. Each UK country has National Minimal Standards that are used by inspectors to ensure that services are being delivered at an acceptable level. National Occupational Standards are also set across the whole of the UK to ensure that an individual effectively carries out their work within the care industry. The National Occupational Standards form the basis to all qualifications in the care sector (Pearsons College & FE College, n.d.).
Job specification is a statement of employee characteristics and qualifications required for satisfactory performance of defined duties and tasks including a specific job or function. Job specification is derived from job analysis. Job specifications that employee needs are the knowledge, skills, and abilities an individual need to perform a job satisfactorily. This is including education, experience, work skill requirements, personal abilities, and mental and physical requirements.
The Importance of Measuring Competencies: “Competencies are the measurable or observable knowledge, skills, abilities, and behaviors. This is critical to successful job performances.” (Washington State Department of Personnel, 2011) Proficiency allows health care organizations the opportunity to define the expectations of employees. This also, allows the corporation to demonstrate to workers what are required for them, in order to meet the expectations of the job duties. It is also important, because this assist in the planning and the execution of organizational goals. This method can be implemented through training and education.
Job description entails the outlining of the skills, and the necessary qualifications and competencies required for a working opportunity. A recommended job description should include some aspects, including a list of technicalities required and hierarchical levels in the organization. It should be able to be used in signing the service contact (Slezak 2012).
Karan opinionated that knowledge content alone is not enough for health administrators and communication skills, soft skills and people skills are a necessity. She discussed on how health administrators are expected to work on many Human resources aspects such as employee’s demands, employee - employer conflicts, swift action in meeting their needs and keeping organization needs intact. She said that the most important of communication skills is dealing with patients while getting the news across without hurting their emotion.
8. Organization should have enough resources to provide quality of care, make changes when appropriate and support its staff. 9. The nurses should be knowledgeable and competent to provide autonomous, great quality of care to patients. 10. Partnership with community to form stronger healthcare behavior. 11. Development of staff, preceptorship program for new staff and academic students. 12. Nurses form an integral part of patient care and should provide services to best of their competency. 13. Having mutual respect in different disciplines and conflict resolution policy in place if needed. 14. Healthcare organization should provide support and guidance for professional growth and development of staff. Programs should promote education and certification for staff.
The different segments within the sector such as hospitals, home health rehabilitation services among other patient care facilities employ qualifies personnel to attend the needs of the patients at different capacities. Therefore, the managers in the health care need to possess skills and knowledge concerning the integration of change in the right manner and similarly, possess effective interpersonal skills, communication ability, and competent leadership skills to guide and direct diverse groups of individuals towards the achievement of a common organizational goal.
For every staff position within an organisation there must be a corresponding job description/job specification and person specification. In this instance we will be looking at the job description only for the HR administration role. This document provides an understanding of the position and accurately and fully describes the role. The job description will identify the skills, knowledge and abilities necessary to perform the (HR Administration role) at band level 02. We know from looking at the above HRPM map summary that the skills for the HR administrator role that we are using for this activity comes under band 02 at this level staff will advise or manage HR related issues. Also again depending on which role is being carried out within the HR area for example the behaviours deemed