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Ken And Jan Win Conflict Case Study

Satisfactory Essays

I think Jan did a poor job convincing Ken to forgive her, but Ken would never accepted her apology anyways because he kept denying his actions and wrong doings he had did regarding Jan. Ken and Jan were making it hard to forgive each other. According to the question above I have to focus solely on Jan, so I think Jan should aim for a win win conflict, but Ken was hard to talk with. To bring about a win win conflict resulation a person should begin by identifying their feelings and their needs in the

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