Process Flow Diagram
Case Questions
1. How long will it take you to fill a rush order?
Time taken to fill a rush order = MLT = 6 + 2 + 10 + 5 + 2 + 1 = 26 minutes
2. How many orders can you fill in a night, assuming you are open four hours each night?
4 hours per each night = 4 hours * 60 minutes = 240 minutes
Cycle Time = The Duration of the bottleneck = (Setting thermostat and Timer) + (Baking Cookies) = 1 minute + 9 minute = 10 minutes
Maximum no of orders we can fill in a night = (No of minutes per night-Duration of First Setup) / Cycle Time + 1 = ((240 – 26) / 10) + 1 = 22.4 orders ~ 22 orders
Explanation: This is because the first order takes 26
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For example, is there a bottleneck operation in your production process that you can expand cheaply? What is the effect of adding another oven? How much would you be willing to pay to rent an additional oven?
Assuming
• 1 order, only 1 dozen cookie
• Second order comes in while person is making first batch
Assuming that we add another oven, the cycle time of the ovens would be 5 minutes. The new bottleneck for the entire process would now be that of mixing the ingredients and dishing the cookies onto the tray, a process which takes 8 minutes for 1 batch of cookies.
New cycle time = 8 minutes
Maximum no of orders we can fill in a night = (No of minutes per night-Duration of First Setup) / Cycle Time + 1 = ((240 – 26) / 8) + 1 = 27.75 orders ~ 27 orders
Therefore, we would only be willing to pay at the most, (27-22) orders worth of rent, which = 5 * (2.00 + 0.70) = $13.50 per day.
Problems for further thought
1. What happens if you are trying to do this by yourself without a roommate?
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