Managing Organization and Leading People Essay

As a Naval Officer I had the opportunity to experience both leadership and management. Today's Navy operates with fewer people and resources than before. Therefore, leadership and management are more important than ever. Very early in my career I was taught leadership and as I advanced through the ranks I experienced management.

To organize and prioritize the current and future projects in the pipeline in a way that fits into the PMB budget of $5B, and ensures projects that increase sales, growth, and stockholder value are of top priority, whereas projects that are not beneficial are either put on hold or discarded.

Each stakeholder has a different criterion of responsiveness, because they have a different interest in the organization. Most organizations are similarly influenced by a variety of stakeholder groups. Investors, shareholders, employees, customers and suppliers are considered primary stakeholders, without whom the organization cannot survive. Other important stakeholders are the community, which have become increasing important in recent year.

Within this assignment I will describe my understanding of the links between management and leadership, the skills and styles of management and leadership, the application of management and leadership theories in an organisational context and planning for the development of management and leadership skills.

Salesforce.com (NYSE:CRM) is the world leader in Customer Relationship Management (CRM) software specifically designed for small and medium businesses, enterprises and government organizations. Salesforce.com was the first enterprise software company to break the $1B barrier of CRM sales on the cloud computing platform (Salesforce Investor Relations). It is also the first company to successfully orchestrate complex product and services strategies entirely on the Internet. This company's ability to orchestrate connectivity, cloud integration, enterprise storage and enterprise-wide applications is revolutionizing the economics of cloud computing today (Hedgebeth, 49). The strategic direction of the company is to expand quickly off of its sales base of applications, into customer service and support (Salesforce Investor Relations). As research studies from Gartner have shown, the majority of software sales in CRM today are in Customer Service and Support (34%) followed by Sales (26%) and Marketing (20%) (Salesforce Investor Relations). Salesforce.com reported $3B in revenue for their latest fiscal year and a $270M loss. Salesforce.com's success in enterprise CRM against entrenched competitors including Oracle and SAP is noteworthy, as both of these competitors rely on an on-premises application delivery model. The on-premises model is significantly more time-consuming to implement and often requires companies to

Salesforce.com (NYSE:CRM) is the global leader of cloud-based Customer Relationship Management (CRM) applications and platforms, and operates in over 70 nations. Salesforce ended its latest fiscal quarter on April 30, 2013, attaining $892M in revenues and earning -$67.7M in Net Income (Salesforce Investor Relations, 2013). The company is also highly recognized for successfully integrating a wide variety of social media application feeds into their enterprise-class CRM systems, creating an entirely new category of customer relationship platforms called Social CRM or SCRM (Salesforce Investor Relations, 2013). All Salesforce.com applications and platforms are delivered over the Internet using cloud computing technology at the foundational level with applications often configured using Software-as-a-Service (SaaS). This has provided Salesforce.com with several significant competitive advantages against on-premise enterprise software vendors including a completely different pricing model where customers only pay for the segment of the applications they use. Salesfroce.com customers often pay for their application sue out of the operating expense (OPEX) budgets, which individual line-of-business managers often have direct control over. This flexibility in spending options, along with speed of implementation, has earned Salesforce.com global market share leadership as shown in Figure 1.

In the current business world, organizations depend on cloud computing as a strategy of delivering IT services to clients. Cloud based platforms provide cost effective ways for organizations to maintain a high level of reliability and availability for applications. Cloud computing promotes business continuity and helps in organizations during disaster recovery (Molen & Brace, 2010).

This report is theoretically informed by several related literatures that form a compelling interdisciplinary intersection: aspects of human resource management, business law and ethics, working with and leading people. The aim is to achieve certain understanding in recruitment and selection processes, legal and ethical issues, building successful teams, styles and impact of leadership, performance monitoring

Salesforce.com is a cloud computing company that specializes in their customer relations management (CRM) products. Customer relations management consists of the processes a company uses to track and organize its contacts with customers and it improves services offered to customers and uses customer contact information for targeted marketing(Bidgoli). Salesforce.com was founded in 1999 by former Oracle executive Marc Benioff and former Left Coast Software software developers Parker Harris, Dave Moellenhoff, and Frank Dominguez. The company was a $4 million dollar startup based out of a San Fransisco apartment. They offered free trials to friends in exchange for customer feedback and suggestions. After a month of feedback the founders hired an official sales person and their assignment was to convert the 5 trial customers into paying customers. Through the years, they have made changes to their selling techniques but their products have always been focused on the customer. Now in 2015 Salesforce is the #1 CRM company with over 100,000 users, and it’s a public traded company with a market capitalization of $50 billion(Nasdaq). The rapid success of Salesforce is the result of their mission to stay innovated and relevant.

Salesforce.com was formed fifteen years ago with the vision of revolutionizing the entire concept of CRM, in the cloud computing system. It lead to the development of a new philanthropic model for all others to follow, and it was only achieved by the wholehearted dedication and sincerity of its employee force as such, who have over the years formed a pillar of strength for the company. The stakeholders and the customers have all shown their immense support in the system, and it is because of their faith in the system, that today it is known as the leading enterprise in the cloud-computing ecosystem. Industries and consumers all across can now get connected to their consumers in a whole new way by the use of the

The cloud computing industry evolved over the past fifteen years and according to (White, 2013) in the article, “A Cloud Retrospective”, the cloud industry was introduced out of the dot.com bubble burst at the beginning of the twenty-first century compelled internet-based companies to modernize their Information Technology (IT) Architecture and find more efficient IT operating solutions (White, 2013). (White, 2013), writes that Amazon entered the cloud market by introducing its Amazon Web Services (AWS) in 2006. (White, 2013) states in 2007 there were disagreements by the experts on the true definition of cloud computing. In 2008 the cloud market expands to include more vendors (White, 2013). (White, 2013)

What precisely is Cloud Computing? And why are so many organizations switching to this new phenomenon? Cloud computing is defined as “the delivery of computing as a service rather than a product, whereby shared resources, software, and information are provided to computers and other devices as a metered service over a network, typically the Internet” (Wikipedia). My goal in this paper is to discuss what exactly cloud computing is and how it is affecting how businesses work now. I will be discussing the top leading groups that have administered and executed “the cloud” in their daily routines for successful business. I also will be focusing on the advantages and disadvantages of cloud computing and how it can be beneficial

In the beginning a lot of talks were about what is the cloud? What does it do? What does it mean to us? Etc. But now the talks started to change and people are really thinking about how they can leverage the cloud, how they can use cloud as delivery model which is more efficient, how can they get services out faster, how can they use cloud with social media, with mobile, with data analytics. This period we are in a flexion point where we have really started using the cloud for advantage. When people want to talk about cloud computing the first thing they want to talk about is how they can save money in their IT environment and the reason is that they want to use the funds to drive innovation into delivering new applications and services instead of servicing the existing infrastructure. This is an opportunity to change the story of IT from tremendous cost. Instead of spending sixty, seventy or eighty percentage on maintaining the existing systems, organizations can flip the economic equation. A good example of how cloud allows businesses to grow is the telecommunication industry. The telecommunication industry have tremendous capacity, they have tremendous adjacency to clients and the cloud offers them the ability to bring new services to their clients more quickly, more efficiently and

This essay will examine three human behavioral issues that have evolved from the social sciences in the context of managing organizations. The case study that will be used to analyze these conditions and theories deals with The Portman Hotel Company-San Francisco. Three issues will be addressed in the following order: fundamental attribution error, Expectancy Theory, and Operant Conditional Theory. First, a brief description will be provided for each theory, then how the theories relate to the case study will be analyzed, and finally, recommendations will be provided in an attempt to correct or alleviate the management difficulties being experienced at the Portman.

In their 2005 book, Understanding and Managing: Organizational Behavior, Jennifer George and Gareth Jones define organizational structure as "the formal system of task and reporting relationships that controls, coordinates, and motivates employees so that they cooperate and work together to achieve an organization's goals." A logical consequence to an organization's structure is the resulting culture, which George and Jones further define as "the set of shared values, beliefs, and norms that influences the way employees think, feel, and behave toward each other and toward people outside the organization." Finding the right structure for one's organization is vital to its