Mco/561 Operations Management

Chase, Jacobs and Aquilano pose questions such as, “How many paint defects are there in the finish of a car? [and] Have we improved our painting process by installing a new sprayer?” These questions are meant to investigate and apply different techniques that we can use to improve the quality of life. Quality control not only applies to manufacturing techniques, it can also be applied to everyday life. This discussion will focus on a specific method of quality control called statistical process control that will ensure my morning process is effective.

Operations management is in regard to all operations within the organization responsible for creating goods and services that organizations pass to their customers. This function is at the heart of all organizations, giving the means of achieving their aims and reason for their existence. These activities include: managing purchases, inventory control, quality control, storage and logistics. A great deal of focus in operations is on efficiency and effectiveness of such a process.

Operations management is an area of business that is concerned with the production of goods and services, and involves the responsibility of ensuring that business operations are efficient and effective. It is the management of resources, the distribution of goods and services to customers, and the analysis of queue systems.

The operations management can be defined as the systematic processes which convert inputs in to finished goods or service by adding the value. The operations management is very important in modern days as the competitiveness among the businesses very high. Therefore most of the organizations do have a special functional unit for manage the operational activities of

Operations management is in regard to all operations within the organization responsible for creating goods and services that organizations pass to their customers. This function is at the heart of all organizations, giving the means of achieving their aims and reason for their existence. These activities include: managing purchases, inventory control, quality control, storage and logistics. A great deal of focus in operations is on efficiency and effectiveness of such a process.

Operations management is the department responsible for overseeing the transformation process through which company resources (e.g. land, labor, capital, and/or customers) are converted into goods and services. It is the operation manager's responsibility to ensure that products being manufactured meet specifications of quality and design, that they are produced according to schedule, and that this done at minimum cost to the company. The magnitude of this task requires that the operations manager stay in constant communication with numerous other functional departments of an organization. There are six critical phases of production for which operations management is responsible: (1) service or product design, (2) product

Operations management is the activity of managing the resources which are devoted to the production and delivery of products and services. Operations management not only producing physical goods but also satisfying customers. Not only that, most of the organizations consist operations function. As operations function is part of organization’s responsibility which is important every organization about the outcome of product and services.

GE utilizes quality control tools in order to provide the consumers with the products they are used to getting when we purchase a GE product. These tools include control charts, defect measurements, root cause analysis, and statistical process controls. Control charts keep an eye on differences that may happen during the production. It also provides the company unforeseen inconsistency which may cause the process to produce flawed goods. Control charts are an extremely dominant tool when measuring variances and prevents a problem before it get out of control. Defect measurements are report that keeps track of how many defects occur during the production process, which in

Operation management is defined as the design, operation, and improvement of the systems that create and deliver the firm’s primary products and services. Somerset furniture company’s global supply chain was getting lose its competitive edge and even faced shipments delayed by as much as 40%. The company prides itself on customer service and fears that late deliveries to its customers would harm its credibility and result in lost customers and excessive inventories.

Operations management includes the conception of a product; the planning of the material, financial and human resources, and the recording and the control of the production activities.

Operations and process management can be defined as the business functions that work together to manage the creation of organisational goods and services, and involves planning, coordination, organisation and control of all resources including material, technology and people to produce an organisation’s goods and services (Slacks et al 2012, pp. 4-5).

Operations Management is concerned with the managing of resources and activities that produce and deliver goods and services

Operations Management refers to the management of the production system that transforms inputs into finished goods and services, (http://csuponoma.edu/weber). Net MBA Business Knowledge Centre adds on to say that an operation is composed of processes designed to add value by transforming inputs into useful outputs. Jay Heizer and Barry Render define operations management as a set

Statistical process control: This is a method of quality control system. Company’s management applies this method in order to monitor and control the quality

Operations is the key business function concerned with the transformation of inputs into outputs. If managed effectively, operations management adds value to the business by increasing productivity, reducing cost and improving quality. Effectively,