MGT 307, Final Exam
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1) From its scientific heritage, organizational behavior has developed all of the following EXCEPT:
A. use of scientific methods.
B. contingency thinking.
C. an interdisciplinary body of knowledge.
D. an emphasis on finding the “one best way” to complete a task.
2) __________ is a multidisciplinary field devoted to understanding individual and group behavior, interpersonal processes, and organizational dynamics.
A. performance management.
B. workgroup analysis.
C. motivation.
D. organizational behavior.
3) Organizational behavior is an interdisciplinary body of knowledge with strong ties to all of the following disciplines EXCEPT:
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A. teams that plan things.
B. teams that review things.
C. teams that reengineer things.
D. teams that make or do things.
14) __________ may exist at all levels of responsibility, from the individual work unit composed of a team leader and team members to the top management team composed of a CEO and other senior executives.
A. Teams that review things.
B. Teams that make or do things.
C. Teams that run things.
D. Teams that evaluate things.
15) __________ typically work with a target completion date and disband once their purpose has been fulfilled.
A. Teams that recommend things.
B. Teams that review things.
C. Teams that run things.
D. Teams that study things.
16) Whenever he is involved in a disagreement, Harry tries to partially satisfy both his concerns and the other party 's concerns through bargaining and appropriate trade-offs. Harry uses which conflict management style?
A. avoidance
B. collaboration
C. accommodation
D. compromise
17) Sheila is assertive and uncooperative in dealing with others during conflict. She goes against the wishes of others and uses her authority to gain compliance. Sheila uses which conflict management style?
A. competition
B. compromise
C. collaboration
D. accommodation
18) Ken is being cooperative but unassertive with his employees during a conflict
Chapter 2: The classical approaches (scientific management, administrative principles, and bureaucratic organization) share a common assumption: people at work act in a rational manner that is primarily driven by economic concerns. Scientific Management: in 1911, Fredrick W. Taylor published The Principles of Scientific Management, in which he made the following statement: “The principle object of management should be to secure maximum prosperity for the employer, coupled with the maximum prosperity for the employee. He noticed that many workers did their jobs their own ways and without clear and uniform specifications. He believed this caused them to lose efficiency and underperform. He believed the problem would be fixed by scientific
4. Within the organisation there will be groups of people or teams which work toward
The two bigger things I plan to continue working on with Aaron are his social skills and his anxiety. Together, him and I will continue working on positive social skills and how to interact with others. He is not one that enjoys role play. He would much rather just sit and talk. I would also like to keep working on art projects or any hands on project where he can write things down. This way, we are not just discussing out loud what to work on, but we are writing it down or drawing pictures which helps us to think about the things we are working on in other ways as well. It is one thing to talk about it, but it is another to draw pictures or write it down. His poor social skills and his grades create a lot of anxiety in his life, so I plan to keep working on different coping skills with him. He has informed me in the past that his favorite coping skills is counting to ten. We have been going over breathing and counting to ten when he is anxious. As of now, he needs a lot of reminders to breathe use a coping
b) Is it organized on the basis of functions, projects, geography, or some combination of these?
1.2 Identify the different departments in a company and why must they work together to achieve success.
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