Qantas Corporate Social Responsibility Case Study

As one of the most publicised and well-known companies in the nation Qantas’ reputation can hinge on their sustainability practices. Any slip up for the company will attract media attention which is why it is pivotal that Qantas has adequate sustainability practices in effect. As an international airline, the amount of resources in which Qantas can lead to a significant impact on the environment. There are many areas within the daily routine in which Qantas need to be wary of how the company’s actions are affecting the environment. Some of the main sustainability issues in which Qantas need to focus upon is there carbon emission footprint, this includes practices such as fuel consumption and efficiency and releasing emissions. The safety of

The main concept of my assessment is to research about the two companies which take cares of two different industries but are located at one place or the same industry but located at different countries. As a group we chose Qantas and Wesfarmers both from Australia. The industries are different but the countries they are running in in same. I would like to decribe the vision, mission and values of these two Organisations and morovr about their Corporate Social Responsibility. Qantas and wesfarmers have broadcasted their social reports on their particular websites. Wesfarmers as Australia’s largest private sector employer having total employees of in number 210000 and have shaeholders roughly 500,000. They do business with one objective i.e. to provide satisfactory returns to their shareholders. The aim of the company is to deliver the needs and wants of the customer, executing a healthy and protected environment for employees, with rewards and delivering opportunities for the progression, placing a strong prominence on protection of the atmosphere as total and performing with reliability and fairness when trading inside out of the Orgnisation. Qantas as a Queensland based in 1920, airline segment company aims to be the Australia’s principal domestic and International airline. With sub company running under Qantas, like jetstar which is known to as cheap domestic and international flights and Qantas express ground clerance which take cares of

Customer service is a valuable influence on quality. Qantas delivers the expectations of customers by representing civil and accommodating staff members. Qantas has implemented a series of operational strategies to enhance the speed of their service. These vary from booking flights online, online check in, check in kiosks and Q Bag Tags. Dependability at Qantas is based on the consistency of on-time departures and arrivals. Flexibility is relevant to Qantas’ responses to the changes in market demand. Flexibility is demonstrated through Jetstar’s variable fare. Qantas offers customisation through its participation in the Oneworld Alliance, where it can provide its services to over 680 destinations in 134 countries. Qantas has worked on developing less costly and more efficient opportunities for its consumers by launching new discount airlines: Jetstar and Jetstar

There are conflicting expectations of the nature of a company’s responsibilities to society. However, those companies that undertake what may be termed ‘Corporate Social Responsibility’ must decide; what are the actual social responsibilities of these companies? I will present a possible paradigm. Also, I will look at the benefit to the business that employs proper management as compared the business with poor management. This research paper describes my view of corporate social responsibility and compares the social responsibilities of Delta Air Lines and Spirit

Qantas is Australia’s largest domestic and international airline. Although Qantas is primarily a passenger airline, air freight is also an integral part of its core business. Other Qantas operations include catering, tourism and E-commerce devoted to transport and travel. In order to have an effective business and operations process, a company, like Qantas must be aware of the influences that can affect it. By being aware of the influences it enables the business to make decision and choices that can get the most out of each influence, by doing this it can assist the business in its endeavours for success.

The outcomes of the changes saw a more effective/ more efficient management structure, allowing Qantas to deal with changes in the internal and external business environment more effectively.

Qantas is the oldest airline in the English speaking world. It was founded by the three aviation pioneers Hudson Fysh, Paul McGinness and Fergus McMaster as the Queensland and Northern Territory Aerial Service in 1920 and has grown from one aircraft which offered air taxi services and joyrides to a

This combined strategy will address effective controls and policies, enabling cost reductions from non value-adding activities and redirecting capital to value-adding functions, thus effectively progressing Qantas’ strategic objectives towards sustainable practices and growth.

Reviewing the Qantas Board charter against ASX (2014) recommendations 1.4, 2.1, 2.4, 2.5, 4.1, 7.1, 7.2, 7.3, 8.1 the constitution is very clear particularly around the independence of the board and the composition of the role of Chairman and CEO as well as the committees under the board’s guidance. The board has structured itself to meet the requirements of the ASX (2014), in addition

QANTAS are aware that the future workforce must be trained in different aspects of safety and security. They do ensures that the employee must be safe and sounds during operating hours and being aware of the terrorism activity.

Provide full value of money for customers through reduce cost and enhance level of quality (Qantas Airways Limited, 2014).

It is also their vision ‘to be a great airline that champion’s the Spirit of Australia’ (Qantas.com). Since it is their vision to demonstrate the Australian Spirit to the public, it is vital that they start incorporating practices that reflect this conduct within the

Furthermore, as mentioned above the airline industry can safeguard our planet by exercising their corporate social responsibility by “going green”. Air France-KLM is one company in particular that focuses on this issue. For eight consecutive years the Dow Jones Sustainability Index has ranked Air France-KLM transport leader in terms of sustainable development in the airline sector. This merit is awarded to 19 of the most responsible companies in the world, each in their own area of activity. Air France’s environmental efforts reduce 400 tons of waste each year (Amstelveen).

Qantas Airways Ltd. is Australia 's number one domestic airline and a leader in the Asia-Pacific region. It is one of the ten largest airlines in the world and is considered to be the second

Qantas is the largest domestic and international airline of Australia. It was registered originally as Queensland and Northern Territory Aerial Services Limited (QANTAS). It is one of the strongest brands of Australia and world’s leading longest distance airline. The main business of Qantas group is transportation of customer using two complimentary brands QANTAS and JET STAR. Qantas is also the part of one world alliance. Qantas is one of the second oldest airlines which connect Australia to 81 destinations to 40 other countries worldwide. Qantas and its subsidiaries carry more than 30 million passengers per year to their destinations.