Unit 16 P5 Essay

A performance management system will help managers regularly review performance and identify problems early on. In most cases action can be agreed between the manager and employee to remedy any problems at the earliest opportunity. Performance issues can be varied and should not be confused with conduct issues.

The Performance Measurement is a way to either measure or give a understandable value to what has been done compared to what was supposed to be done. It applies to all aspects in the working environment, such as procedures, critical activities and processes. In other words, first you set pre-defined goals and give away tasks and responsibilities to other workers, then at the deadline you can compare the achieved results to what the original goal was at the beginning. It is also useful to evaluate not only the final result, but even all the actions taken to get that particular results and the way the actions have been taken as well.

Performance management is essentially about creating a strong communication with the people around you in your working environment. It helps a manager monitor and assess how well their employees are

The performance measurement is a process that is use to collect, analyze and report information in regards to individuals as well as the organization performance. Performance measurement is also the strategy that is put into place to track how well the company is doing with the strategies that was put into place. Chip Conley took a different approach in measuring the aspect of the performance management system. He started looking at how he could address the higher needs of the employees and the customers. So he came up with ways he could evaluate the employees and customer. One of the ways was getting feedback from the employees in regard to the company mission and how they can be an influence to the it and do they feel that they have an impact

Performance Management involves the entire gamut of processes in identifying critical dimensions of performance - setting work plans against laid down objectives, reviewing the work done against indicators of performance and developing and enhancing competencies for improved performance.

Manage performance: this will provide the employees with all the proper tools they need, supply and training that the employees may need in order to perform effectively. This will be appropriate if needed, setting a timeline is very useful when keeping track of the achievement of the employees.

The term ‘performance' is a familiar term used in many aspects of everyday life. Most dictionaries define it as the manner or quality of functioning and it is appropriate to apply it to organizations, with regard to monitoring and quantifying their operating capabilities. Performance measurement system will be those traditional, financially-based performance measures which periodically summarize the organization's performance for the benefit of shareholders, lenders, creditors and statutory authorities.

Performance Measurement: The measurement of performance is defined as the measurement of internal and external customer satisfaction, efficiency of operations, quality of service, continuous improvement efforts, public and social responsibilities, and financial performance (Curtright, Stolp-Smith, & Edell, 2000).

Performance management can be defined as a systematic process by which the overall performance of an organization can be improved by enhancing the performance of individuals within a team framework. It is a means for promoting superior performance by communicating expectations, specifying roles within a required competence framework and establishing achievable standards.

Performance management is a continuous process in which employees and managers work together to monitor, plan, and review their employees’ overall performance and their contribution to the organization. Additionally, globalization is bringing about an increase in competition in the workplace, therefore there is a need for an organization to regularly evaluate the performance of their employees to ensure that the organization has the proper skill sets in their employees in order to have a successful business (Bac, 2007). The objective of performance management is to improve and promote employee effectiveness. Furthermore, employee performance management involves various activities: planning to be done and setting expectations, monitoring performance continually, developing employees’ capacity to perform, rating performance periodically, and rewarding good performance (Leonard & Trusty, 2013). A supervisor, on the other hand, is a person charged with the responsibility of overseeing tasks at the workplace are ensure that objectives are carried out according to the instructions given. A supervisor has manager-like roles and is responsible for actions and productivity of a small group of employees. There are philosophers who refer to supervisors as workers, while other professionals refer to this position to be a manager. A

Performance measurement and performance management are two very important terms when it comes to how we analyse and value the economic world. In 1995, Lebas defined that performance is all about capability and how one deploy and manage the componenets of casual models that could lead to attainment of set objectives witin controls specific to firm and situation (Lebas, 1995). Likewise other scholars such as Neely (1995) and Bititci et al. (1997) went on to explain that performance measurement is analysising the effectivenesss and efficiency of action (Neely, 1995) and that performance management is a set of process through which an organization tries to manage its performance with respect to its financial and corporate objectives and strategies (Bititci et al, 2012). While both the scholars came up with different explanations, it was Lebas (1995), who argued that both performance measurement and management are inseperable as performance management leads and follows performance measurement ( Yadav et al, 2013)

Most of the company’s have a performance measurement and management system which deals with enhancing the performance of individuals or operations in a company, may it be a manufacturing or a non- manufacturing company. Performance measurement (PM) is a useful tool that helps the company reach its goals, and goals are straightforwardly described by Goldratt as, “the goal of a firm is to make money’, and without the right performance of individuals and operations, it cannot reach its goals. (TXTBK OPERATIONS MGT FOR COMPETITIVE EDGE).

Performance Management is a management process put in place by an organisation to ensure that employees are aware of the level of performance expected of them in a particular role within said organisation, as well as any individual objectives they will need to achieve to achieve the overall organisational objectives.

Performance measurement is a system and vital process to evaluate and record results and the success of goals. Historically, performance measures have been indicator that is used in measuring an organizations performance. Identifying the research of performance evaluations, employee turnover, profit/loss, return on investment, market share, size of company in comparison to competitors, product rate of failure and customer satisfaction survey in the critique of a company or organizations. The organizations innovation, total quality management, and controlling operation within a company. This section covers why measuring performance for the selected measures are useful and important to improve the

Performance management aims to manage and improve individual performance with a vision to improving performance across the entire business. (Walter. M, 1995) defines performance management as the process of “Directing and supporting employees to work as effectively and efficiently as possible in line with the needs of the organisation”. It is very important to direct and support employees to work efficiently, and this can only be successful if a well-structured performance management system is put in place. But, nonetheless some organisations don’t get it right. [Bobby, David and Orr, 2014] state that powerful organisations like the World Bank (2007), the US Government Accountability Office (GAO) (2007) and the OECD (2008) say performance management should be exhibited on these pervasive characteristics which include concerns on output and outcomes, planning, performance measures and techniques, communication, review and evaluation, continuous development, monitoring, measuring results and verification. These characteristics must be effectively designed, managed and linked to achieve positive results. These features are explained further.