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Verizon Organizational Culture

Decent Essays

Organizational culture is the “values and beliefs that people have about an organization and provides expectations to people about the appropriate way to behave” (Kinicki, 2013, slide 3). Corporates can change Changing organizational culture can be a process using one or more of the eleven strategies, (1) formal statements, (2) slogans & sayings, (3) stories, legend, & myths, (4) leader reactions crises, (5) role modeling, training, & coaching, (6) physical design, (7) rewards, titles, promotions, & bonuses, (8) organizational goals & performance criteria, (9) measurable & controllable activities, (10) organizational structure, and (11) organizational systems & procedures (Kinicki & Williams, 2013, p. 236-137). Like stated before organizations …show more content…

Their current organizational culture is establishing a leadership that leads to shareholder value. The (LSV) is the key lever for Verizon’s culture change. This illustrates on having a goal to increase shareholder value and the Individual Action Plan (IAP) just as well as the sales force being evaluated on more than one metrics over some time (Kinicki & Williams, 2013, p. 258). In extinction, by forcing the organizational systems and procedures, it also caused a change in Verizon’s corporate culture. Mentioning before the senior leaders submit (IAP), has well-established a system in which it put a place of procedure that it can complete the organization goal to increase shareholder value and accomplish a performance criterion, in which it can hold the senior leader accountable (Kinicki & Williams, 2013). Additionally, the corporate goal to make more subject matter experts is a great example of implementing an organizational structure with the intent of achieving the corporate goal (Kinicki & Williams, 2013). Verizon’s goal of this leading for shareholder value can be rewarding for its

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