Unit 10 Lead & Manage a Team within a health & social care setting answers
Amanda Dickinson
AC 1.1, 1.2, 1.3
Syer & Connolly (1996) describes a “team system” as a group of people who constitute a system of interrelated entities and whose members share a common goal. They argue that team members need to develop awareness of themselves and each other, and of their differences, through giving descriptive feedback. This allows appreciation of differences, good contact and improved communication. Trust, respect, team spirit and synergy may then emerge. Consequently this leads to a highly developed awareness. The notion of a cycle more easily suggests the kind of continuous process that teams go through and need to revisit as new members
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Clarity of purpose increases but plenty of uncertainties persist. Cliques form and there may be conflict and power struggles. The team needs to be focused on its goals to avoid becoming distracted by relationships and emotional issues. Compromises may be required to enable progress. The leader coaches.
Norming - stage 3
Agreement and consensus is largely formed among the team, who respond well to facilitation by leader. Roles and responsibilities are clear and accepted. Big decisions are made by group agreement. Smaller decisions may be delegated to individuals or small teams within group. Commitment and unity is strong. The team may engage in fun and social activities. The team discusses and develops its processes and working style. There is general respect for the leader and some of leadership is more shared by the team. The leader facilitates and enables.
Performing - stage 4
The team is more strategically aware; the team knows clearly why it is doing what it is doing. The team has a shared vision and is able to stand on its own feet with no interference or participation from the leader. There is a focus on over-achieving goals, and the team makes most of the decisions against criteria agreed with the leader. The team has a high degree of autonomy. Disagreements occur but now they are resolved within the team positively and necessary changes to processes and structure are made
As team leader I am responsible for organising workloads on a daily basis to ensure DVLA office service targets are achieved. I prepare a rota on a weekly basis allocating staff to different duties depending on their experience and abilities. Workloads dictate which duties take priority.
The features of effective team performance is set up through positive leadership, this is something which is developed and nurtured. An effective team will work together, be focused and all the time supporting each other along the way to achieve and reach goals. For a team to be effective, each team member needs to be clear on their roles and responsibilities relating to their job. Team performance will be more effective if there is respect for the leader/manager and an understanding towards their job role and responsibility. The leader/manager should also be aware of the skills or weakness within the team and be able to provide support were necessary and also utilise their strengths. Training and support will enable staff to improve
The team leader’s ability to manage and improve team performance will be limited by his or her own authority and ability to influence others. There may be restrictions in terms of organisational policy; there may be financial, resource, or time constraints, or team members themselves may be reluctant to participate and to accept change.
| “The top 10 features of an effective team are: * clear purpose; * open communication; * constructive conflict; * effective problem-solving and decision making; * defined roles, responsibilities and accountability; * strong relationships; * systems and procedures; * experimentation and creativity; * measurement and self-assessment; * shared leadership.” For a team to be effective, they need to have clear
My duties as an assistant manager included a lot of team work. The planning of an occasion meant that more people will have to work in close cooperation. These duties helped me in the developing of team-working skills. I have gone even further in improving my skills by engaging in tutorials which are based on team-work. I used Team Life Cycles to expand my observation and skills on team-working. The Life Cycle presents clear structure and directions on how teams ought to
In order for our team to function effectively, we encourage open communication and the contribution of ideas as well as working towards a collective decision. We recognize and understand the viewpoint of others, decisions are made through democratic process where each and every team member has a
Group development begins with the forming stage where members ask questions, get to know each other and discover acceptable behaviors. The storming stage, or second step, is the period where there may be emotional outbreaks and tension within the group. This progresses to the third or norming stage where team members start to work together as a unit, the performing stage where the team is well integrated and functioning as a team. And lastly the adjourning stage when the team is ending as a group and group accomplishments are celebrated.
When the team moves into the “norming” stage, they are beginning to work together as a team. The team will start to establish ground rules, clarify who does what, and what will be expected to be done. This stage is characterized by growing sense of “togetherness”
Forming is the first stage where members of the team are polite to each other and are very positive. In which some are apprehensive, as they have not completely implied what duties the team will perform. Some are just enthusiastic about the upcoming task. In this stage leader play an important role because the team members have a vague idea about the work and responsibility they have to play. This stage last for not very long, the team members start to work together and as they try to know each
Shared leadership is a team environment that consists of three dimensions: shared purpose, social support, and voice. Shared purpose exists when team members have similar understandings of their team’s main objectives and takes steps to ensure a focus on collective goals (Carson, 2007). Shared purpose is the whole reason why the team exists and what they are working towards. This is the fundamental factor that leaders are trying to motivate the individuals around them to achieve. Social support is the extent to which team members actively provide emotional and psychological strength to one another (Carson, 2007). Social support consists of feeling recognized and supported within the team in which they belong. Social support is a crucial shared leadership factor that can determine the level of commitment from the team members. Voice is the degree to which a team’s members have to input into how to team carries out its purpose (Carson, 2007). The voice dimension provides a common sense of direction and the support demanded within a team environment. Carson concludes that the three dimensions work together to create an internal team environment that is characterized by a shared understanding about purpose and goals, a sense of recognition and importance, and high levels of involvement, challenge, and cooperation (Carson,
In this stage people start to work toghetet in a team towards the teams common goal. Resolving
flow between group members: They share feelings and ideas, solicit and give feedback to one
1.(a) The definition of team development stages are special challenges to a group of people to work together successfully by using each development stage. The team and the organization take action to develop each stage to support the team to be a success and accomplish the mission. (b) The example of each team development stage is Forming, Storming, Norming, Performing and Adjourning stages. The forming stage develops when the team members meet each other at the first meeting and share information, experience and determine how the team will organize. They learn about a new project and discuss a project 's goals and find out what role might work well together. The storming stage develops when teams know each other and begin to address tasks and individual roles and confront member 's opinion. The conflict takes place what should be done and how it should be done. The norming stage develops when members more focus on developing work together and respect each other 's opinion and their differences. They help each other to accomplish the project and are satisfied with group members. The performing stage develops when the members focus on the group 's reaching goal. They trust each other and rely on each other. The members became more interdependent and competent, highly performed without any guidance. They are motivated and can solve the problem quickly without the guidance of the leader. The adjourning stage develops when the project is coming to an end and the members have
Being involved with organizations and teams are a valuable aspect of the human experience, to enrich who we are, but also to teach us valuable leadership lessons. Often there is an accompanying hierarchy of which the leadership is divided, but the main aspect of successful teams is the importance of each person doing their part to keep the whole team moving forward. Like a finished puzzle, each person adds something resulting in a full picture. When a team or organization works together gracefully, the possibilities are endless because of the potential a well working team provides. But as most things, teams aren’t always perfect, and as a result many improvements could be made.
One of a manager’s chief responsibilities is to create working situations that are in line with the vision and goals of the organization, and to utilize the talents and skills from people within the company ranks. The manager is the leader of the team, and the leader must have a clear understanding of the company culture and vision, and of the goals that the company wishes to achieve, so that he can select the right people to work together. The leader must know how they will contribute to the team and what the team will be consistently able to expect as guidance and direction once formed. In order to design an effective team, leaders must be active participants in the development and continued success of groups through a cyclical process of observing teams through their work and rewarding their successes as a unified collective.