(1) Write about capacity planning (2) the steps taken for effective capacity planning (3) how a service organization might struggle with capacity planning (4) make recommendation on what an services organization needs to do to overcome these difficulties.
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Customary Pricing
There are various types of pricing strategies followed in the market. They are psychological pricing, odd pricing, free onboard pricing, customary pricing, prestige pricing, dual pricing, ruling pricing, negotiated pricing, mark up pricing, etc. each one can be explained as follows:
Multiple Unit Pricing
“Multiple-unit pricing is a practice where a company offers consumers a lower than unit price if a specified number of units are purchased.”
Compare to manufacturing sevices requirements tend to be more time dependant, location dependent and volatile. In addition, service quality is often deirectly observable by customers. (1) Write about capacity planning (2) the steps taken for effective capacity planning (3) how a service organization might struggle with capacity planning (4) make recommendation on what an services organization needs to do to overcome these difficulties.
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- Scenario 4 Sharon Gillespie, a new buyer at Visionex, Inc., was reviewing quotations for a tooling contract submitted by four suppliers. She was evaluating the quotes based on price, target quality levels, and delivery lead time promises. As she was working, her manager, Dave Cox, entered her office. He asked how everything was progressing and if she needed any help. She mentioned she was reviewing quotations from suppliers for a tooling contract. Dave asked who the interested suppliers were and if she had made a decision. Sharon indicated that one supplier, Apex, appeared to fit exactly the requirements Visionex had specified in the proposal. Dave told her to keep up the good work. Later that day Dave again visited Sharons office. He stated that he had done some research on the suppliers and felt that another supplier, Micron, appeared to have the best track record with Visionex. He pointed out that Sharons first choice was a new supplier to Visionex and there was some risk involved with that choice. Dave indicated that it would please him greatly if she selected Micron for the contract. The next day Sharon was having lunch with another buyer, Mark Smith. She mentioned the conversation with Dave and said she honestly felt that Apex was the best choice. When Mark asked Sharon who Dave preferred, she answered, Micron. At that point Mark rolled his eyes and shook his head. Sharon asked what the body language was all about. Mark replied, Look, I know youre new but you should know this. I heard last week that Daves brother-in-law is a new part owner of Micron. I was wondering how soon it would be before he started steering business to that company. He is not the straightest character. Sharon was shocked. After a few moments, she announced that her original choice was still the best selection. At that point Mark reminded Sharon that she was replacing a terminated buyer who did not go along with one of Daves previous preferred suppliers. What does the Institute of Supply Management code of ethics say about financial conflicts of interest?Scenario 4 Sharon Gillespie, a new buyer at Visionex, Inc., was reviewing quotations for a tooling contract submitted by four suppliers. She was evaluating the quotes based on price, target quality levels, and delivery lead time promises. As she was working, her manager, Dave Cox, entered her office. He asked how everything was progressing and if she needed any help. She mentioned she was reviewing quotations from suppliers for a tooling contract. Dave asked who the interested suppliers were and if she had made a decision. Sharon indicated that one supplier, Apex, appeared to fit exactly the requirements Visionex had specified in the proposal. Dave told her to keep up the good work. Later that day Dave again visited Sharons office. He stated that he had done some research on the suppliers and felt that another supplier, Micron, appeared to have the best track record with Visionex. He pointed out that Sharons first choice was a new supplier to Visionex and there was some risk involved with that choice. Dave indicated that it would please him greatly if she selected Micron for the contract. The next day Sharon was having lunch with another buyer, Mark Smith. She mentioned the conversation with Dave and said she honestly felt that Apex was the best choice. When Mark asked Sharon who Dave preferred, she answered, Micron. At that point Mark rolled his eyes and shook his head. Sharon asked what the body language was all about. Mark replied, Look, I know youre new but you should know this. I heard last week that Daves brother-in-law is a new part owner of Micron. I was wondering how soon it would be before he started steering business to that company. He is not the straightest character. Sharon was shocked. After a few moments, she announced that her original choice was still the best selection. At that point Mark reminded Sharon that she was replacing a terminated buyer who did not go along with one of Daves previous preferred suppliers. What should Sharon do in this situation?A facility manager wants to align the facility management strategy with that of the demand organizations strategy. What should the facility manager use to do this? Facilities register Facilities audits Balanced scorecard system Strategic business plan
- Define/briefly discuss the following service outputs, and give one example for each. 1. Bulk breaking 2. Spatial convenience 3. Waiting and delivery time 4. Assortment and variety 5. Customer service 6. Information provision Note: Include the source/reference.Week 5Discussion 1Sustainability is an important ethical and environmental issue in purchasing. Describe one material, product, or service that can contribute to sustainability in a project you have been involved with, or in your current organization. Describe how these decisions enable the organization to avoid violations in terms of environmental issues. Respond to at least two of your classmatesâ postings.Discussion 2Personal liability is a serious issue in purchasing and supply management. Provide details from the text or your personal experience where a supply officer or project manager has been held personally liable for conditions of a contract. Comment on how you will proceed in the future to avoid any personal liability for contracts if at all possible. The text provides excellent examples that can be researched starting on page 311. Respond to at least two of your classmatesâ postingsItem 1 of 10 What do you think are the specific needs and expectations from a customer service perspective of each of the following: Buyer Seller Tenant
- Create a Context Diagram for the three Solutions 3 Problems seen in the situation of the Company: 1. It does not earn too much but it makes sales enough for maintenance, salaries, income, and savings. 2. Company B makes use of a traditional inventory wherein they manually count their stocks and money. 3. They only have one supplier for liquors. For other supplies which are accessible, they usually buy from the wet market nearby. Proposed Solutions: Solution for no. 1- Digital marketing Solution for no. 2 – Perpetual Inventory System Solution for no. 3 – Supplier Quality Management System -Inghams’s Pizzas is a chain of pizza stores. Pizzas are made fresh in-store, and then delivered tocustomers by a fleet of drivers. The senior management team has identified the strategic priorities forthe business as on-time delivery and product quality.Required:a) For each of the strategic priorities, suggest three performance measures. b) If the company is successful in achieving challenging targets for these performance measures, willit also necessarily achieve high profitability? Explain your answer.1. A hotel tries to reduce the perishability of its services by selling last minute inventory at a highly discounted price. This technique presents threats to a company’s: A. Brand image B: Variability of services C: Relationships with suppliers D: Human resources turnover 2. Sometimes, hotel and airline companies upgrade guests to higher-end services. For such services, there are not a lot of word-of-mouth, reviews, or pictures available. For example, a hotel may upgrade a guest who paid for a regular room to a suite in order for the guest to experience an upscale product that the customer does not purchase often, but may purchase in the future. This situation, where a guest may experience an unfamiliar upscale service for the first time, is likely to result in a __________ in the __________ of services. A: increase, intangibility B: reduction, intangibility C: reduction, variability D: increase, variability 3. In hospitality and travel industries, customers and frontline…
- Aurora Radiological Services is a health care clinic that provides radiological imaging services(such as MRIs, X-rays, and CAT scans) to patients. It is part of Front Range MedicalSystems that operates clinics throughout the state of Colorado.a. What type of key performance indicators and other information would be appropriateto display on a data dashboard to assist the Aurora clinic’s manager in making dailystaffing decisions for the clinic?b. What type of key performance indicators and othear information would be appropriateto display on a data dashboard for the CEO of Front Range Medical Systems whooversees the operation of multiple radiological imaging clinics?Q1. Identify and describe 6 elements of six sigma in relation to operations management Q2. Analyse the six sigma approachof DMAIC in relation supply chain managementThe owner of a large machine shop has just finished its financial analysis from the prior fiscal year. The following is an excerpt from the final report Net revenue $ 343,000 Cost of goods sold 302,000 Value of production materials on hand 42,500 Value of work-in-progress inventory 69,000 Value of finished goods on hand 28,000 Compute the inventory turnover ratio (ITR). (Round 1 decimal place) Compute the weeks of supply (WS) (Do not round immediate calculation. Round 1 decimal place)