1.) What is not considered a measure of system performance in a queuing analysis?       average number waiting in line     service time     system utilization     average number in the system

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section12.5: Analytic Steady-state Queueing Models
Problem 27P
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1.) What is not considered a measure of system performance in a queuing analysis?

 

   

average number waiting in line

   

service time

   

system utilization

   

average number in the system

2.) Which of the following is true of a customer who reneges?

   

after joining the queue, becomes impatient and leaves

   

tries to get through as quickly as possible by moving from queue to queue

   

never returns after going through the queue

   

refuses to join the queue because it is too long

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