9. The nurse manager states to the staff nurse, "I am hearing that there were extenuating circumstances at the time the lab values should have been called in". The nurse manager is demonstrating what type of communication style? A. Assertive B. Aggressive C. Passive D. Passive-aggressive ANS . A staff member tells another staff member, "I do not know what time I am taking lunch because I am so busy, so you will just have to wait until I get back -A. Assertive B. Aggressive C. Passive D. Passive-aggressive ANS

9. The nurse manager states to the staff nurse, "I am hearing that there were extenuating circumstances at the time the lab values should have been called in". The nurse manager is demonstrating what type of communication style? A. Assertive B. Aggressive C. Passive D. Passive-aggressive ANS . A staff member tells another staff member, "I do not know what time I am taking lunch because I am so busy, so you will just have to wait until I get back -A. Assertive B. Aggressive C. Passive D. Passive-aggressive ANS

Comprehensive Medical Assisting: Administrative and Clinical Competencies (MindTap Course List)

6th Edition

ISBN:9781305964792

Author:Wilburta Q. Lindh, Carol D. Tamparo, Barbara M. Dahl, Julie Morris, Cindy Correa

Publisher:Wilburta Q. Lindh, Carol D. Tamparo, Barbara M. Dahl, Julie Morris, Cindy Correa

Chapter5: The Therapeutic Approach To The Patient With A Life-threatening Illness

Section: Chapter Questions

Problem 6CR

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