A muffler shop has three mechanics. Each mechanictakes an average of 45 minutes to install a new muffler. Suppose an average of 1 customer per hour arrives. What isthe expected number of mechanics that are busy at anygiven time? Answer this question without assuming thatservice times and interarrival times are exponential.

Precision Machining Technology (MindTap Course List)
2nd Edition
ISBN:9781285444543
Author:Peter J. Hoffman, Eric S. Hopewell, Brian Janes
Publisher:Peter J. Hoffman, Eric S. Hopewell, Brian Janes
Chapter2: Measurement, Materials, And Safety
Section2.5: Quality Assurance, Process Planning, And Quality Control
Problem 10RQ: If an X-bar chart graph falls below the LCL or rises above the UCL, a machining process is said to...
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A muffler shop has three mechanics. Each mechanic
takes an average of 45 minutes to install a new muffler.

Suppose an average of 1 customer per hour arrives. What is
the expected number of mechanics that are busy at any
given time? Answer this question without assuming that
service times and interarrival times are exponential.

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