A supermarket is trying to decide how many cashregisters to keep open. Suppose an average of 18 customersarrive each hour, and the average checkout time for acustomer is 4 minutes. Interarrival times and service timesare exponential, and the system may be modeled as anM/M/s/GD/∞/∞ queuing system. It costs $20 per hour tooperate a cash register, and a cost of 25¢ is assessed foreach minute the customer spends in the cash register area.How many registers should the store open?

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section: Chapter Questions
Problem 52P
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A supermarket is trying to decide how many cash
registers to keep open. Suppose an average of 18 customers
arrive each hour, and the average checkout time for a
customer is 4 minutes. Interarrival times and service times
are exponential, and the system may be modeled as an
M/M/s/GD/∞/∞ queuing system. It costs $20 per hour to
operate a cash register, and a cost of 25¢ is assessed for
each minute the customer spends in the cash register area.
How many registers should the store open?

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ISBN:
9781337406659
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WINSTON, Wayne L.
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Cengage,