Behavioral interview question. Please help with this question thanks, Tell me about a time you had to deal with an objection, the customer was not satisfied with your solution, sales experience, etc. (think of examples you could share) o   Tip – use the STAR method     Situation/ Task: ·       Describe the situation and task at hand ·       Explain surrounding circumstances Action: ·       Clarify the steps taken, specifically around what your role was in the situation  Result:

Understanding Management (MindTap Course List)
10th Edition
ISBN:9781305502215
Author:Richard L. Daft, Dorothy Marcic
Publisher:Richard L. Daft, Dorothy Marcic
Chapter9: Managing Human Resources And Diversity
Section: Chapter Questions
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Behavioral interview question. Please help with this question thanks,

Tell me about a time you had to deal with an objection, the customer was not satisfied with your solution, sales experience, etc. (think of examples you could share)

o   Tip  use the STAR method

    Situation/ Task:

·       Describe the situation and task at hand

·       Explain surrounding circumstances

Action:

·       Clarify the steps taken, specifically around what your role was in the situation

 Result:

·       Describe the outcome, positive or negative

·       Feedback received

·       What did you learn and what would you do differently

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