CLASSICS IN AUSTRALIAN LEADERSHIP MANAGING THROUGH CRISIS. (Adapted by Dr. R.L. Compton from an original article by Roy Kriegler and Grant Stendal, as published by the National Times.) Philips in Victoria was experiencing severe state problems and falling productivity levels. Management was increasingly concerned over inadequate quality control, poor labour relations and an unsettled workforce with low morale. Questions 1. What drivers for change do you believe caused Philips to move to a more participatory style of leadership? 2. What style of leadership has Philips practiced in the past? Which style have they moved towards?

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CLASSICS IN AUSTRALIAN LEADERSHIP
MANAGING THROUGH CRISIS.
(Adapted by Dr. R.L. Compton from an original article by Roy Kriegler and Grant Stendal, as
published by the National Times.)
Philips in Victoria was experiencing severe state problems and falling productivity levels.
Management was increasingly concerned over inadequate quality control, poor labour
relations and an unsettled workforce with low morale.
Questions
1. What drivers for change do you believe caused Philips to move to a more participatory
style of leadership?
2. What style of leadership has Philips practiced in the past? Which style have they moved
towards?
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