Consider a call centre with three personnel levels: responder, manager, and director. An incoming phone call must first be assigned to a responder who is available. If the respondent is unable to handle the call, it must be escalated to a management. If the manager is unavailable or unable to address the situation, the call should be escalated to a director. Create the classes and data structures needed for this problem. Create a dispatchCall () method that allocates a call to the first available employee.

Consider a call centre with three personnel levels: responder, manager, and director. An incoming phone call must first be assigned to a responder who is available. If the respondent is unable to handle the call, it must be escalated to a management. If the manager is unavailable or unable to address the situation, the call should be escalated to a director. Create the classes and data structures needed for this problem. Create a dispatchCall () method that allocates a call to the first available employee.

Microsoft Visual C#

7th Edition

ISBN:9781337102100

Author:Joyce, Farrell.

Publisher:Joyce, Farrell.

Chapter10: Introduction To Inheritance

Section: Chapter Questions

Problem 20RQ

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Consider a call centre with three personnel levels: responder, manager, and director. An incoming phone call must first be assigned to a responder who is available. If the respondent is unable to handle the call, it must be escalated to a manager. If the manager is unavailable or unable to handle the situation, the call should be escalated to a director. Create the classes and data structures needed for this problem. Create a dispatchCall () method that assigns a call to the first available employee.
Using python: Suppose a call center has three levels of employees—respondent, manager, and director. An incoming telephone call must first be allocated to a respondent who is free. If the respondent cannot handle the call, the call must be escalated to a manager. If the manager is occupied, then the call should be escalated to a director. Design YOUR OWN classes and data structures for this problem. Implement a method dispatchCall() that assigns a call to the first available employee.
using python language Suppose a call center has three levels of employees—respondent, manager, and director. An incoming telephone call must first be allocated to a respondent who is free. If the respondent cannot handle the call, the call must be escalated to a manager. If the manager is occupied, then the call should be escalated to a director. Design your own classes and data structures for this problem. Implement a method dispatchCall() that assigns a call to the first available employee.
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Design and implement a class called Bug, which represents a bug moving along a horizontal wire. The bug can only move for one unit of distance at a time, in the direction it is facing. The bug can also turn to reverse direction. For your design, create a UML Class diagram similar to Figure 5.5 on page 180 of the textbook. Note that you need to include the constructor in the methods section if you code a constructor. Bug will require a toString method to return the current position and which direction the bug is facing to the driver so it can be output. Hint: Remember that a horizontal line has a zero position in the middle with positive to the right and negative to the left. Consider that a bug will land on the wire at some point before starting along the wire. Write an interactive test driver that instantiates a Bug, then allows the user to manipulate it with simple commands like Output (to see the position and direction), Move, Turn, Exit ... single letters work just fine.…
Design and implement a class called Bug, which represents a bug moving along a horizontal wire. The bug can only move for one unit of distance at a time, in the direction it is facing. The bug can also turn to reverse direction. For your design, create a UML Class diagram similar to Figure 5.5 on page 180 of the textbook. Note that you need to include the constructor in the methods section if you code a constructor. Bug will require a toString method to return the current position and which direction the bug is facing to the driver so it can be output. Write an interactive test driver that instantiates a Bug, then allows the user to manipulate it with simple commands like Output (to see the position and direction), Move, Turn, Exit ... single letters work just fine. All output should be via the driver not methods within Bug. You should use this driver to create screenshot exhibits for a number of scenarios (e.g., output original position, move a few times, output, move a few more…
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This is the question: Design and implement a class called Bug, which represents a bug moving along a horizontal wire. The bug can only move for one unit of distance at a time, in the direction it is facing. The bug can also turn to reverse direction. For your design, create a UML Class diagram similar to Figure 5.5 on page 180 of the textbook. Note that you need to include the constructor in the methods section if you code a constructor. Bug will require a toString method to return the current position and which direction the bug is facing to the driver so it can be output.Hint: Remember that a horizontal line has a zero position in the middle with positive to the right and negative to theleft. Consider that a bug will land on the wire at some point before starting along the wire.Write an interactive test driver that instantiates a Bug, then allows the user to manipulate it with simple commands like Output (to see the position and direction), Move, Turn, Exit ... single letters work…
: Imagine you have a call center with three levels of employees: respondent, manager,and director. An incoming telephone call must be first allocated to a respondent who is free. If therespondent can't handle the call, he or she must escalate the call to a manager. If the manager is notfree or not able to handle it, then the call should be escalated to a director. Design the classes anddata structures for this problem. Implement a method dispatchCall () which assigns a call tothe first available employee.
In Java: Design and implement a class called Bug, which represents a bug moving along a horizontal wire. The bug can only move for one unit of distance at a time, in the direction it is facing. The bug can also turn to reverse direction. For your design, create a UML Class diagram similar to Figure 5.5 on page 180 of the textbook. Note that you need to include the constructor in the methods section if you code a constructor. Bug will require a toString method to return the current position and which direction the bug is facing to the driver so it can be output. Hint: Remember that a horizontal line has a zero position in the middle with positive to the right and negative to the left. Consider that a bug will land on the wire at some point before starting along the wire. Write an interactive test driver that instantiates a Bug, then allows the user to manipulate it with simple commands like Output (to see the position and direction), Move, Turn, Exit ... single letters work just fine.…