During slack periods, Chantilly Cove Hotel’s Reservations Manager Leah would rally her team to upsell rooms and group packages. It has been a struggle for most hotels in their area to keep up with occupancy levels in offsetting low-generating weekdays to not-so-performing weekends. Which characteristic of hotel operations is evident in the scenario? Why? Explain your answer briefly.

During slack periods, Chantilly Cove Hotel’s Reservations Manager Leah would rally her team to upsell rooms and group packages. It has been a struggle for most hotels in their area to keep up with occupancy levels in offsetting low-generating weekdays to not-so-performing weekends. Which characteristic of hotel operations is evident in the scenario? Why? Explain your answer briefly.

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter12: Queueing Models

Section: Chapter Questions

Problem 59P

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