e weapon" Justify the statemen
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Quality is a new competitive weapon" Justify the statement.
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- What is Target-Oriented Quality?The American Society for Quality (ASQ) defines quality as "the totality of features and characteristics of a product or service that bear on its ability to satisfy given needs". a) Comment on this definition - is there anything you would add or change to improve it? b) Describe two statistical tools or quantitative methods that might be employed to quantify an organization's ability to meet customer expectations, Be sure to include an explanation of how, specifically, each tool or method enables the accurate assessment of organizational output (product or service).Differentiate the 4 cost of quality and give examples
- Q1. What are dimensions of a product quality? Q2 How the quality of the Product can be improved? Discuss its cycle.several fast food chains, after their success with offering customers fresh salads and do downplay the image of selling unhealthy food began adding fresh fruit plates to their menus. At about the same time and seemingly in direct conflict with this "healthy "strategy several other fast food chains began offering fat and calorie laden items to their menu. Using the above senario : Name some other products that are popular despite known risk.• Explain in details this five point of Deming's of quality management
