Enter K for Kaizen, D for Deming, I for Ishikawa, or B for Brue, a. Who is given credit for helping the Japanese turn a “junk producing” manufacturing process into a world standard for product and process quality? ____ b. Who developed the “cause-and-effect diagram” for identifying and solving quality problems, sometimes called the “fishbone diagram”? ____

Enter K for Kaizen, D for Deming, I for Ishikawa, or B for Brue, a. Who is given credit for helping the Japanese turn a “junk producing” manufacturing process into a world standard for product and process quality? b. Who developed the “cause-and-effect diagram” for identifying and solving quality problems, sometimes called the “fishbone diagram”?

Principles Of Marketing

17th Edition

ISBN:9780134492513

Author:Kotler, Philip, Armstrong, Gary (gary M.)

Publisher:Kotler, Philip, Armstrong, Gary (gary M.)

Chapter1: Marketing: Creating Customer Value And Engagement

Section: Chapter Questions

Problem 1.1DQ

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