For each task not on the critical path, by how much could the start be delayed assuming that each task on critical path starts at the earliest opportunity
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For each task not on the critical path, by how much could the start be delayed assuming that each task on critical path starts at the earliest opportunity?
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- Cose 27: Housekeeping Guest Satafaction Scores 81 Case 27 Housekeeping Guest Satisfaction Scores Case Type: Head Case Main Subjects: Motivation, Rewards • Shakia Andrews, Executive Housekerper Who's Who: hakia was desperate. The guest satisfaction scores for the Housekeeping department have Sbeen extremely low for the past year. Though the Housekeeping management has been in place for several years, nearly all of the guestroom attendants have been employed by the Royal Hotel for less than two years. Shakia was ot sure what had caused the perceived level of service and cleanliness to suffer. 1. Why are the guest servine scores for the Housekeeping department usually low? 2 Housekeeping managers often valize that probably the hardest part of their job is to moti- vate their staff. Explain. 3. Where should Shakia begin to raise the guest satisfactions scores? 4. To maintain the comnitment of housekeepers, identify creative intrinsic' and extrinsic rewards Notes Intrinsie rewards are…What is meant by Resolution time?Observations (mins) Day 1 2 3 4 5 6 1 21 30 22 25 31 30 2 23 29 17 32 28 31 3 22 28 33 26 32 31 4 33 30 22 35 29 30 5 35 27 36 28 31 27 6 27 32 30 35 32 32 7 35 32 28 35 35 27 8 26 30 31 37 39 31 9 36 36 34 39 31 25 10 26 42 35 35 27 37 The patient surveys indicate that they are willing to wait between 15 and 35 minutes before seeing Dr. Patel. Calculate the process capability index and capability ratio at the three-sigma level and interpret your results.
- Name and explain one graphical technique for measuring data.(Use the information below to solve Q11 - Q20) Given the following information regarding a project: Predecess ors None None a a b b Activity a b C d e CD f OC g h Duration 3 1 3 4 4 5 23 c, e f Which of the following is NOT a path in the network? O a-d O a-c-g b-c-g O b-e-g b-f-hRASM is defined as Revenue per Available Seat Mile and is a common metric to understand flight performance across different routes. Based on the chart below, what would you expect to see in March on a YoY basis? 20 18 16 14 12 10 8 6 4 2 0 Jan-18 Feb-18 Mar-18 Apr-18 May-18 a) Weaker performance YoY b) Stronger performance YoY c) Identical performance YoY d) There are no indicators of performance Jun-18 RASM Jul-18 Aug-18 Sep-18 Oct-18 Nov-18 Dec-18 Jan-19 Feb-19
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