For the scenarios, determine if any would be considered harassment or would be creating a hostile work environment from an employment law standpoint. Be sure to cite any applicable employment laws and fully explain your rationale. Dave is a Customer Service Manager of a team of Customer Service Representatives. This is a very diverse team that includes both men and women, 3 different ethnicities and approximately half of the group are over 40. Dave has a very aggressive personality and often refers to his team in derogatory terms, such as his village idiots and the walking dead. He also frequently changes schedules with little to no notice and generally treats the team in a disrespectful manner

For the scenarios, determine if any would be considered harassment or would be creating a hostile work environment from an employment law standpoint. Be sure to cite any applicable employment laws and fully explain your rationale. Dave is a Customer Service Manager of a team of Customer Service Representatives. This is a very diverse team that includes both men and women, 3 different ethnicities and approximately half of the group are over 40. Dave has a very aggressive personality and often refers to his team in derogatory terms, such as his village idiots and the walking dead. He also frequently changes schedules with little to no notice and generally treats the team in a disrespectful manner

Management, Loose-Leaf Version

13th Edition

ISBN:9781305969308

Author:Richard L. Daft

Publisher:Richard L. Daft

Chapter13: Managing Diversity

Section: Chapter Questions

Problem 2ED

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