GCTU has introduced a new system of uploading results online for its faculty called the ERP system. This has necessitated a training session for the faculty. Unfortunately, management is hesitant to embark on this training session with the reason that there is no money to pay for the resources that will be needed. As a human resource manager, explain to GCTU management the need for the training session, persuading them to give the benefits GCTU will derive from the exercise.
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GCTU has introduced a new system of uploading results online for its faculty called the ERP system. This has necessitated a training session for the faculty. Unfortunately, management is hesitant to embark on this training session with the reason that there is no money to pay for the resources that will be needed. As a human resource manager, explain to GCTU management the need for the training session, persuading them to give the benefits GCTU will derive from the exercise.
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- The director of social services of a county has learned that the state has mandated additional information requirements. This will place an additional burden on the agency. The director has identified three acceptable alternatives to handle the increased workload. One alternative is to reassign present staff members, the second is to hire and train two new workers, and the third is to redesign current practice so that workers can readily collect the information with little additional effort. An unknown factor is the caseload for the coming year when the new data will be collected on a trial basis. The estimated costs for various options and caseloads are shown in the following table: CASELOAD Moderate High Very High Reassign staff $ 80 * 90 95 New staff 70 70 70 Redesign collection 90 80 70 *Cost in $ thousands. After contemplating the caseload question, the director of social services has decided that reasonable caseload probabilities are 0.30 for…ABC Solutions is a traditional company in textile industrywith a combined workforce of 150 staff. Due to increased levels of competition, this company is now increasingly finding it difficult to compete – especially as the larger companies seem to be a little more innovative, agile and responsive to client requirements. Management have noticed that staff, especially the highly skilled ones, are now leaving the company to seek work elsewhere (in these larger companies). This has meant appointing new staff and undertaking a considerable amount of re-training to replace those that have left the company. Apart from impacting on core business operations, ABC Solutions has started witnessing a drop in its profit margin. Given this position, senior management at ABC Solutions have decided to implement a performance measurement tool (PMT) that would allow them to align the strategic, management and operational requirements of the business. They are therefore considering the adoption of the…For tis week I will request from you to solve this mini case. The CEO of the Baker Inc, wants to implement a new accounting system, to improve work flow through the company’s sales, cash receipts, accounts payable, and cash disbursement procedures. The CEO is, however, concerned about the potential disruption that the implementation will have on operations. In an announcement letter to Baker’s employees, the CEO stated that: “I have contracted Flybynight Consulting Group to do the needs analysis, system selection, and design work. The programming and implementation will be performed in-house using existing IT department staff. The development process will be unobtrusive to user departments because Flybynight knows what needs to be done. They will work independently, in the background, and will not disrupt departmental and internal audit work flow with time consuming interviews, surveys, and questionnaires. This promises to be an efficient process that will produce a system that will…
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- Discuss the importance of IT resource capacity planning and its role in efficient resource acquisition.Excel Online Activity: VLC Assume that a customer in the small contractor target market segment buys an electric drill on average every two years (or every 0.5 year) for $200, when the gross margin on the drill averages 40 percent. The data has been collected in the Microsoft Excel Online file below. Open the spreadsheet and perform the required analysis to answer the questions below. Open spreadsheet Questions 1. What is the value of a loyal customer (VLC) if the customer retention rate is 50 percent? Round your answer to the nearest cent. $ fill in the blank 2 2. What is the value of a loyal customer (VLC) if the customer retention rate increases to 75 percent? Round your answer to the nearest cent. $ fill in the blank 3 3. What is a 1 percent change in market share worth to the manufacturer if it represents 150,000 customers? Round your answers to the nearest dollar. 50 percent customer retention rate case: $ fill in the blank 4 75 percent customer retention rate case:…An electricity power plant was redesigned so that the old system consisting of a single large display screen which could be seen by all of a team of three operators was replaced by individual workstation screens for operators. This worked well until there was a problem which resulted in dangerous gases being released. The team of operators had great difficulty in finding the source of the problem and deciding what to do. Because they no longer have access to all the information, they have to spend time explicitly co-ordinating their understanding of the situation by talking to each other. Under the old system, the knowledge would be shared – one operator would know what was happening with another’s area of the plant without explicit communication. Although the team’s individual responsibilities would still have been clearly divided, the knowledge of the system would be shared. How could the new system of individual workstations be modified to make better use of distributed cognition?