Min s.t. Monday Tuesday Wednesday Thursday Friday Saturday Sunday X1 X2 X3 X4 X5, X6, Xy 20 Find the optimal solution. (X₁, X2, X3, X4, X5, X61 X7) = ([ Give the number of call-center employees that exceed the minimum required. -([ (M, Tu, W, Th, F, Sa, Su) =
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- A linear programming computer package is needed. Epsilon Airlines services predominately the eastern and southeastern United States. A vast majority of Epsilon's customers make reservations through Epsilon's website, but a small percentage of customers make reservations via phone. Epsilon employs call-center personnel to handle these reservations along with any problems with the website reservation system and for the rebooking of flights for customers if their plans change or their travel is disrupted. Staffing the call center appropriately is a challenge for Epsilon's management team. Having too many employees on hand is a waste of money, but having too few results in very poor customer service and the potential loss of customers. Epsilon analysts have estimated the minimum number of call-center employees needed by day of week for the upcoming vacation season (June, July, and the first two weeks of August). These estimates are given in the following table. Minimum Number of Day…A linear programming computer package is needed. Epsilon Airlines services predominately the eastern and southeastern United States. A vast majority of Epsilon's customers make reservations through Epsilon's website, but a small percentage of customers make reservations via phone. Epsilon employs call-center personnel to handle these reservations along with any problems with the website reservation system and for the rebooking of flights for customers if their plans change or their travel is disrupted. Staffing the call center appropriately is a challenge for Epsilon's management team. Having too many employees on hand is a waste of money, but having too few results in very poor customer service and the potential loss of customers. Epsilon analysts have estimated the minimum number of call-center employees needed by day of week for the upcoming vacation season (June, July, and the first two weeks of August). These estimates are given in the following table. Day Monday Tuesday Wednesday…A linear programming computer package is needed. Epsilon Airlines services predominately the eastern and southeastern United States. A vast majority of Epsilon's customers make reservations through Epsilon's website, but a small percentage of customers make reservations via phone. Epsilon employs call-center personnel to handle these reservations along with any problems with the website reservation system and for the rebooking of flights for customers if their plans change or their travel is disrupted. Staffing the call center appropriately is a challenge for Epsilon's management team. Having too many employees on hand is a waste of money, but having too few results in very poor customer service and the potential loss of customers. Epsilon analysts have estimated the minimum number of call-center employees needed by day of week for the upcoming vacation season (June, July, and the first two weeks of August). These estimates are given in the following table. Min s.t. Monday Tuesday…
- A linear programming computer package is needed. Epsilon Airlines services predominately the eastern and southeastern United States. A vast majority of Epsilon's customers make reservations through Epsilon's website, but a small percentage of customers make reservations via phone. Epsilon employs call-center personnel to handle these reservations along with any problems with the website reservation system and for the rebooking of flights for customers if their plans change or their travel is disrupted. Staffing the call center appropriately is a challenge for Epsilon's management team. Having too many employees on hand is a waste of money, but having too few results in very poor customer service and the potential loss of customers. Epsilon analysts have estimated the minimum number of call-center employees needed by day of week for the upcoming vacation season (June, July, and the first two weeks of August). These estimates are given in the following table. Day Minimum Number…In addition to the food ordering system, Bob and Thelma asked you to develop an employee management system as they have had the challenging task to administer and handle information for all the workers of Hoosier Burger. To have a reliable and up-to-date source of information concerning workers, they need a reliable, fast, readily accessible system from which they can refer and update employee information. When a new worker starts, the worker’s basic information needs to be entered into the new information system. There are different types of workers: cashier, delivery driver, cook, inventory worker. When a worker’s status changes, such change should be updated in the system. A change of workers status could be promotion, dismissal, reclassification, marital status, employment, transfer, 5termination etc. The employee management system should also act as a source of information for payroll. They need to maintain the wage rate of each employee and work hours to prepare their bi-weekly…Undertone Boating and Marine supports retail boat and water craft centers on the east coast by supplying them with quality power-boat and sailboat parts such as motors, oil filters, bildge pumps, boat covers, etc. The company’s 140 sales representatives work exclusively in the field visiting client company locations and submitting sales orders from laptop computers via an Internet connection to the corporate offices in Delaware. All of Undertone’s sales orders are received in this manner. Customer account, sales history, inventory, and cash receipts records are stored on a central server at the corporate site. Customers are billed digitally from the corporate office on a net 30 basis. Required: Outline the access controls that would be appropriate for this situation. Explain why these controls are necessary
- sustainability issues present in the restaurant order fulfillment process in Exhibit 7.6 to 7.11A production line is a set of sequential operations established in a factory plant where components are assembled to make a finished product or where materials are put through a refining process to produce an end-product that is suitable for onward consumption. Ford have seven production lines in their manufacturing plant for their automotive parts where each production line produces 120, 100, 80, 116, 77, 94, 112 output per day. (a) As the Production Manager at Ford, you are required to submit the daily report of the production plant. Calculate the mean, median, and mode from the data based on the output that has been provided. (b) Also calculate the three critical parameters for measuring spread in the following ways: Range Variance Standard DeviationMr Smith is working as the director of credit collection department at SISHGC Building Supplies Limited. The credit collection department recently shifted from the legacy system to a new system that was installed four months ago. Mr Smith is not happy with this newly installed system. His complaint is that the data flow from the billing and account receivable departments is not occurring in the manner originally requested. Further, the updates to the database files are not occurring as frequently as he had envisioned. Thus, the hope that the new system would provide more current and timely information has not materialised. Mr Smith claims that the systems analysts spent three days interviewing him and other workers in his department. During that time, he and the other workers thought they had clearly conveyed their needs. At this stage, Mr Smith feels as if their needs were ignored, and their time was wasted. Required: Identify the issues in the system design process. How can these…
- Jane is a Senior Help Desk Technician that is considered a non-exempt employee. Her normalwork hours are Monday-Friday from 8am – 5pm. Because she is the primary “escalationperson” for her company, she is required to carry a company cell phone with her until 10pm,Monday – Friday when she is not at work. Escalated calls occur on an ad-hoc basis and she doesnot have any additional restrictions, she simply needs to answer the calls if they come in. Is this“on-call” time, compensablePartial Operational and Financial Productivity Software Solution (SOS) helps subscriberssolve software problems. All transactions are made over the telephone. For the year 2018, 10 engineers, most of whom are recent graduates, handled 100,000 calls. The average yearly salary for software engineers was $45,000. Starting in 2019, the firm retained and hired only software engineerswith at least 2 years of experience. SOS raised the engineers’ salary to $60,000 per year. In 2019,eight engineers handled 108,000 calls.Required Carry all computations to 4 digits after the decimal point.1. Calculate the partial operational productivity ratio for both years.2. Calculate the partial financial productivity ratio for both years.XOX Corporation's management keeps track of the time it takes to process orders. During the most recent month, the following average times were recorded per order Wait time 15.6 Inspection time 0.8 Process time 1.6 Move time 0.7 Queue time 3.9 Compute the delivery cycle time in days. Percentage of manufacturing cycle time spent on non-value-added activities.