Packaging Packaging: how a product is packed in a container or wrapper. Businesses pay attention to packaging as it is one of the first aspects of a product that customers will see and can influence their buying decision Examples Characteristics Functions of packaging Provides information about the product and instructions on its use Coca-Cola Unique packaging creates instant recognition and helps capture the attention of customers Protects and prevents damage, spoilage and tampering Protect the product against possible damage during transportation, or spoilage through contamination and tampering Food products are kept fresh and protected against spoilage when packed in vacuum-sealed bags Makes the product easier or safer to use Saves space and makes the product easier to handle Prevents shoplifting Batteries Thumb drives Support Services Enhances a product by providing customers with additional benefits such as convenience and peace of mind. i.e. customer service hotline, delivery and installation, warranty and repair, exchange or refund, customisation Ikea

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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How to do
t to trian
x.
y.
12
E
mentor
ma
Packaging
Packaging: how a product is packed in a container or wrapper. Businesses pay attention to
packaging as it is one of the first aspects of a product that customers will see and can
influence their buying decision
Examples
Characteristics
Functions of
packaging
Provides information
about the product and
instructions on its use
Coca-Cola
Unique packaging creates instant recognition and
helps capture the attention of customers
Protects and prevents
damage, spoilage and
tampering
Protect the product against possible damage during
transportation, or spoilage through contamination
and tampering
Food products are kept fresh and protected against
spoilage when packed in vacuum-sealed bags
Makes the product
easier or safer to use
Saves space and makes
the product easier to
handle
Prevents shoplifting
Batteries
Thumb
drives
Support Services
Enhances a product by providing customers with additional benefits such as convenience
and peace of mind. i.e. customer service hotline, delivery and installation, warranty and
repair, exchange or refund, customisation
Ikea
Transcribed Image Text:t to trian x. y. 12 E mentor ma Packaging Packaging: how a product is packed in a container or wrapper. Businesses pay attention to packaging as it is one of the first aspects of a product that customers will see and can influence their buying decision Examples Characteristics Functions of packaging Provides information about the product and instructions on its use Coca-Cola Unique packaging creates instant recognition and helps capture the attention of customers Protects and prevents damage, spoilage and tampering Protect the product against possible damage during transportation, or spoilage through contamination and tampering Food products are kept fresh and protected against spoilage when packed in vacuum-sealed bags Makes the product easier or safer to use Saves space and makes the product easier to handle Prevents shoplifting Batteries Thumb drives Support Services Enhances a product by providing customers with additional benefits such as convenience and peace of mind. i.e. customer service hotline, delivery and installation, warranty and repair, exchange or refund, customisation Ikea
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