Please answer the question carefully and elaborate your answer QUESTION: How will you apply Porter's 5 forces in the Education Industry of the university? VIDEO: https://www.youtube.com/watch?v=5F0dI8zaotU Topic: Evaluating the External Environment Subject: Strategic Management
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Please answer the question carefully and elaborate your answer
QUESTION:
- How will you apply Porter's 5 forces in the Education Industry of the university?
VIDEO:
https://www.youtube.com/watch?v=5F0dI8zaotU
Topic: Evaluating the External Environment
Subject: Strategic Management
Step by step
Solved in 2 steps with 1 images
- Explain the concept of "360-degree customer view" in CRM. How is it achieved, and what advantages does it offer to organizations?Explain the concept of Customer Lifetime Value (CLV) and its significance in CRM. How can businesses use CLV to make strategic decisions?What precisely is meant by the term "business impact analysis" (BIA)?What are some of the roles that BIA has identified for the network at your place of business or at your house?
- THEME: Identifying business opportunity by addressing current issues in your community Through market observation and changes in today’s lifestyle preference as well as daily struggles, you are able to identify various business opportunities. You are required to identify a business opportunity by addressing current issues in your community. Evaluate THREE (3) potential business ideas, and select ONLY ONE best idea to be presented in the Business Model Canvas (BMC). This business ideamust be a new and creative solutions that specifically address the identified issue. Develop your business idea through Business Model Canvas (BMC). Your submission must include:1. Business ideas.2. Value proposition. 3. Market and Customer segments.4. Channels.5. Customer relation.6. Key activities7. Key resources.8. Key partners.9. Cost structure.10. Revenue streams and pricing models.Ethical Dilemma When Algorithms Discriminate Promising companies the ability to get to know their customers and maximize the benefit gained from each one, CRM systems could be called a marketer's dream. CRM software allows companies to look closely at customer behavior, drilling down to smaller and smaller market segments. Once so segmented, customers can be targeted with specific promotions. For the company, this process reaps the greatest returns from marketing efforts because only those customers are targeted who are likely to respond to the marketing campaign. From a customer's perspective, CRM systems seem like a great idea. You finally stop receiving advertisements for things that don't interest you. But what if a company uses its CRM software in a more discriminating way? Where do companies draw the line between using CRM data to offer certain clients customized deals and unethically discriminating against other customers? For example, lenders, which often segment their…SQU E-LEARNING SYSTED 0:58:21 value network d O You are planning to start a new company to offer a solution for people needing house cleaning services. Upon visiting a consultant, he informs you that this is not a good market to go after because of the heavy competition already ?present. The consultant here is considering which factor of market segment evaluation .Company objectives and resources .a O Segment structural attractiveness .b O .Company lifecycle .c O Segment size and growth .d O The Jalil Group hires better employees than the competition by carefully searching for and interviewing the candidates. Management also trains employees much better than competitors do. The Jalil Group has gained a strong differentiation .competitive advantage through people a O image b
- Explain each of the following concepts providing an original example of each.1. Customer Relationship Management (CRM).2 Relationship marketing.3. Unrealistic relationships (in terms of CRM).4. Customer retention.5. Zone toleranceDescribe the differences between viewing customer relationships as transactional versus having a lifetime value. How does the lifetime value concept change the way that service businesses assess customer relationships? What are the benefits to the service business of solid customer relationships and customer loyalty?Consider the following, among other things: Do you believe that techniques such as Big Data and Predictive Analytics, for instance, would have been effective in marketing ten to fifteen years ago? And why does this happen to be the case?
- Please answer all the below and explain in detail. 1. identify the problem with the survey question? Don't answer the question Which of the following reasons is most important to you when ordering pizza? (Choose one) ❏ Fast delivery ❏ Healthy options ❏ Price ❏ Seating area ❏ Incentives (reward systems, free delivery, etc.) ❏ Being able to customize your individual pizza ❏ Other (please specify)____________________ 2. identify the problem with the survey question? Don't answer the question Which way do you prefer to have your Pizza? Delivery Take out Dine-in Homemade 3. identify the problem with the survey question? Don't answer the question When ordering pizza in the campus area, where do you typically order from? (Open-ended)Briefly discuss the main points (atleast 10) and provide your reflection on the topic of "Stop worrying and start living"1 (a) From the perspective of the Marketing department and a Tactical assistant marketing manager, discuss the effect of the PESTLE. Suggest ONE factor from three of the six external influences (PESTLE) that may be upsetting the business process(es) you have chosen and ONE factor from three of the six external influences (PESTLE) that may interrupt customers’ experiences. Economic and social have already been use in the first solution. So the next 4 external factors please use 2 for business processes and 2 for customer experience