Please do not give solution in image format thanku What is the average value of a loyal customer (VLC) in a target market segment if the average purchase price is $50 per visit, the frequency of repurchase is every month, the contribution margin is 24%, and the average customer defection rate is 20%? If a continuous improvement goal is set of a 17% defection rate next year and 12% two years from now, what are the revised VLCs over their average buying life? Do not round intermediate calculations. Round your answers to the nearest dollar. For defection rate = 20%, VLC = $   For defection rate = 17%, VLC = $   For defection rate = 12%, VLC = $

MARKETING 2018
19th Edition
ISBN:9780357033753
Author:Pride
Publisher:Pride
Chapter1: An Overview Of Strategic Marketing
Section1.2: Dollar Shave Club: The Company For Men
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What is the average value of a loyal customer (VLC) in a target market segment if the average purchase price is $50 per visit, the frequency of repurchase is every month, the contribution margin is 24%, and the average customer defection rate is 20%? If a continuous improvement goal is set of a 17% defection rate next year and 12% two years from now, what are the revised VLCs over their average buying life? Do not round intermediate calculations. Round your answers to the nearest dollar.

For defection rate = 20%, VLC = $  

For defection rate = 17%, VLC = $  

For defection rate = 12%, VLC = $  

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