Provide an example of how information technology could facilitate a support activity (as described by Porter’s Value Chain Model) in human resources management for Boeing’s collaboration centre. displays with custom content about Boeing's global presence, featuring supplier information,economic impact, and corporate citizenship initiatives. Customers can drill down and see detailsby country and by global location.The highlight of the Collaboration Center is the One Boeing Wall, a display consisting of18 Samsung 55-inch monitors. The Wall has audio and video conferencing capabilities as well asa multitouch capability that enables multiple customers to explore and cross-reference Boeingproducts and services at the same time. After a collaboration, documentation annotated on theWall can be saved and sent to customers for follow-up.The same application supporting the One Boeing Wall also supports two multitouchinteractive table displays that are located at opposite ends of the Collaboration Center. Each tablecontains two embedded 42-inch multitouch computers that feature object recognition. Boeingstaffers and customers can place an object, such as carbon fibre or a product model, on thesetables to obtain a deeper understanding of the object's capabilities.In the Centers' Horizon Theater, customers experience presentations, webcasts, and flightsimulations. Customers can also engage in two-way video and audio conferences with remoteparticipants such as Boeing executives or subject matter experts dispersed throughout the world.The Theater is an immersive environment with digital surround sound and three high-definitionprojection images on a 180-degrec curved screen. In the Theater, the visual and audio experienceof a flight simulation is so realistic that Boeing installed steady bars for customers to balancethemselves.Interestingly, as impressive, and state-of-the-art as the Collaboration Center is, Boeingdoes not think the Center will look the same in three years. The aerospace giant is alreadyanticipating how augmented reality and virtual reality technologies will impact the firm'scollaboration with its customers. The Boeing Company (www.boeing.com) is a U.S.-based multinational corporation that designs,manufactures, and sells airplanes, rotorcraft, rockets, and satellites globally. The company is thesecond-largest defence contractor in the world, behind Lockheed-Martin(www.lockheedmartin.com).Boeing designed its Collaboration Center in its Arlington, Virginia, regional headquartersto provide new ways of engaging with the company's global customers. The Center enablesBoeing to present its capabilities in an immersive, visual environment that encourages closecollaboration with its customers. Boeing's intent is to deliver a customer engagement experienceunlike any that its customers have previously seen. In addition, the Center wants each customerto have a customized experience.The Center consists of 7,500 square feet of multi-use spaces. Customers first see a 27-by-8 foot Entrance Feature. This large screen offers an audiovisual presentation of Boeing's diversecapabilities. The screen is composed of Christie MicroTiles. The tiles are modular, rear-projection cubes that can be placed to form a large vidco wall-stylc display. Customers are thengreeted at the Welcome Wall. This 3-by-3 array of Samsung 55-inch multitouch displayscommunicates customized messaging and includes the objectives for the meeting, agenda details,and concierge features, which can include real-time flight arrival and departure information aswell as a 100-year history of Boeing.A pair of Collaboration Rooms feature Cisco videoconferencing systems and 90-inchSharp displays that include touch interfaces that create comfortable, flexible spaces that are idealfor effective collaboration. These rooms can be configured in different ways. Alternatively, theycan be combined into one large working environment.Next to the Collaboration Rooms is the Launch Window, which offers sofa seating infront of a 90-inch interactive Sharp display screen. This screen can present three-dimensionalcontent to showcase Boeing products and touch-enable simulations.The Global Presence Wall features a 3-by-3 array of Samsung 55-inch multitouch

Question

Accepted Answer

Porter's Value Chain Model is a strategic framework developed by renowned economist Michael Porter.…