Suppose that 8 customers per hour arrive at a bank during the 11a-1p. "lunch-hour", period. It is observed that there are, on average, 6 customers in the bank during this same "lunch-hour" period. Which of the following statements are true assuming the system is in steady- state during that period? (Hint: What law govern's the behavior of systems in "steady-state"?) O The average customer spends 45 minutes in the bank. O The bank must have at least 2 bank tellers. There is always a line of customers waiting during the 11a-1p period. O The average service time (not including waiting) at the bank is 3/4 of an hour. O Exactly two answers are correct. O None of the answers are correct.

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section12.4: Important Queueing Relationships
Problem 6P
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Suppose that 8 customers per hour arrive at a bank during the 11a-1p. "lunch-hour", period. It is observed that there are, on average, 6
customers in the bank during this same "lunch-hour" period. Which of the following statements are true assuming the system is in steady-
state during that period? (Hint: What law govern's the behavior of systems in "steady-state"?)
The average customer spends 45 minutes in the bank.
The bank must have at least 2 bank tellers.
There is always a line of customers waiting during the 11a-1p period.
The average service time (not including waiting) at the bank is 3/4 of an hour.
Exactly two answers are correct.
None of the answers are correct.
Transcribed Image Text:Suppose that 8 customers per hour arrive at a bank during the 11a-1p. "lunch-hour", period. It is observed that there are, on average, 6 customers in the bank during this same "lunch-hour" period. Which of the following statements are true assuming the system is in steady- state during that period? (Hint: What law govern's the behavior of systems in "steady-state"?) The average customer spends 45 minutes in the bank. The bank must have at least 2 bank tellers. There is always a line of customers waiting during the 11a-1p period. The average service time (not including waiting) at the bank is 3/4 of an hour. Exactly two answers are correct. None of the answers are correct.
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