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Suppose you made an honest mistake that could prove expensive for your employer or internship provider. Would you blurt out the bad news immediately or consider strategies to soften the blow somewhat? Explain.
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- You are the CPO for a major social network. You have just listened to a sales pitch from a data broker with a proposition to buy detailed data about your roughly 100 million users for $10 million per year. This is an arrangement the data broker has already entered into with two of your competitors. While the offer is certainly attractive, it would mean a violation of your organization’s Terms of Use policy. The spokesperson for the data aggregator has concluded his sales pitch and asks, “So what do you think?” All eyes in the room turn to you. What do you say?Your best friend is considering a career in sales. What are the benefits of a sales career that you would share?Write a letter for applicant. Begin the letter with thanking the applicant for showing interest to join your organization. Then, highlight the rigorous criteria on the basis of which you faced a tough time selecting the most competitive candidate from a pool of diligent applicants. Lastly, end with a positive note motivating the applicant to reconsider your organization in the upcoming vacancies.
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- You’re working in a call center that provides support to customers who are trying to install your company’s product at home. While working with an inexperienced customer over the telephone, you realize that she’s having trouble following your directions. What are some ways you can help customers even when they can’t see you face-to-face? .You’re working in a call center that provides support to customers who are trying to install your company’s product at home. While working with an inexperienced customer over the telephone, you realize that she’s having trouble following your directions. What are some ways you can help customers even when they can’t see you face-to-face?Evidence suggests that the employees who already have the highest skill levels in an organization are the most likely to receive further training, while the lower-skilled employees most in need of training are less likely to receive it, either because those employees decline opportunities or because they are not selected to participate. Why might the situation described above happen? What criteria should be used to determine who is selected to participate in training programs? How can organizations encourage lower-skilled employees to take advantage of elective training opportunities?Read the passage and answer the questions that follow Susan Berry just returned from a national conference on compensation and benefits where she attended a session on health savings accounts (HSAs). Susan is the human resources director at Frontline PR, and the company has been struggling with the cost of health care insurance. After speaking with several experts at the conference, Susan now thinks an HSA might be a viable option for the company. Frontline PR is a public relations firm located in the Northeast that employs close to 150 people in four different offices. Public relations professionals make up most of the staff, but the company also employs a complete administrative and operations staff. All of Frontline’s employees work full-time schedules and are eligible to participate in its health care insurance plan. Frontline currently offers a standard fee-for-services health care insurance option. The plan has a modest deductible of $300 per year and a 20 percent coinsurance…