The AER company operates 24 hours a day. The performance measures of the production equipment used for 1 month are as follows: -Open time is 30 days -The expected time of non-availability of production equipment is 97 hours -The Unplanned hardware downtime is 25.5 hours - Hardware downtime attributable to employee delays is 2817 minutes - Equipment downtime due to power outages is 4578 minutes ' Determine the efficiency rate and the utilization rate of production equipment

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section: Chapter Questions
Problem 59P
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The AER company operates 24 hours a day. The performance measures of the production equipment used for 1 month are as follows:

-Open time is 30 days

-The expected time of non-availability of production equipment is 97 hours

-The Unplanned hardware downtime is 25.5 hours

- Hardware downtime attributable to employee delays is 2817 minutes

- Equipment downtime due to power outages is 4578 minutes '

Determine the efficiency rate and the utilization rate of production equipment

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