The last step of Kotter’s 8-stage change process is:   Question 53Answer a. Create a sense of urgency   b. Make change a part of the culture      c. Communicate the plan   d. Eliminate obstacles

Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter17: Managing Communication
Section: Chapter Questions
Problem 10DQ
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The last step of Kotter’s 8-stage change process is:

 

Question 53Answer

a.

Create a sense of urgency

 

b.

Make change a part of the culture     

c.

Communicate the plan

 

d.

Eliminate obstacles

 

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