Total Quality Management (TQM) is founded on the premise that an organisation must continuously strive to improve the quality of its product. Using examples, discuss the different categories of the cost of quality within a typical manufacturing entity

Managerial Accounting: The Cornerstone of Business Decision-Making
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Author:Maryanne M. Mowen, Don R. Hansen, Dan L. Heitger
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Chapter5: Activity-based Costing And Management
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Total Quality Management (TQM) is founded on the premise that an organisation must continuously strive
to improve the quality of its product. Using examples, discuss the different categories of the cost of quality
within a typical manufacturing entity

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