two key activities in the ITS Front Desk in the model of e-government value activity System (EVAS) are E-Service Provision, and customer relationship management (CRM).
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Q: Discuss in brief slack variables?
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- 18) An exemplary e-government value chain may consist of the following except: Select one: a. High levels of infrastructure b. e-payment. c. technological distribution d. content and service development e. marketing and user relationship management f. content and service conceptHow did covid-19 affect strategic management in supply chain management. Argue in favour of the above. Note, this is not an essayManaging the information techonlogy resource COBIT5 Q : What is the purpose of BSC?
- Getting into the minds of the customer Apha Research Consultants is a marketing research consultancy operating in Jamaica for approximately 3 years. Its proprietor and sole employee, Mr. John Waterman is a graduate of the University of the West Indies with an elective in Management Studies. In his previous job before starting with Alpha, Mr. Waterman worked for 10 years with a major research consultancy; 3 of these years he was employed in the capacity of Assistant Manager-Market Research. Mr. Waterman considers himself a very good researcher and with experience and knowledge gained from his previous job along with his Management Studies degree, he believes that he is equip for successfully managing this entity despite only doing one course in market research in his degree programme; completed in semester one of 2000. Alpha Research Consultants offers 3 distinct services – employee satisfaction survey, product demand studies and customer satisfaction survey. These services are…Q1 (a) Medica Ltd. is the company that sells medical devices and instrument systems to hospitals, health clinics, medical offices, and laboratories in over 50 countries. The company employs over 30,000 people around the world, including account manag- ers, customer service and support representatives, and warehouse staff. Manage- ment is considering adopting a system for unified communications. (i) With the integration of various unified communication channels (UCC), Medica CEO wanted to implement UCC in the company. Elaborate TWO (2) factors that should be considered before the company can implement the unified communication channel to improve their organi- zation operation excellence. Use the web to find more about the UCC and its cost.Which of the following challenges are prevelant with eSCM implementations? a. Inaccurate demand forecasts b. Lack of collaboraton within stakeholders c. Data migration d. All of them
- What is the optimal role of C-level post, strategically integrated into organizational decision-making in an organization?CRM systems do benefit the companies. Argue against or in support of the above statement.D0ara | LAU30 - St. John the X e Customer Service: Mastery Test x O Edmentum Learning Environm x Ô https://f2.app.edmentum.com/assessments-delivery/ua/mt/launch/49510993/45266914/aHR0cHM6Ly9mMiShcHAuZWRtZW50dWouY29tL2xYX. o O Previous Next o Customer Service: Mastery Test O Submit Te 2 Type the correct answer in the box. Spell all words correctly. Which customers help in the profitability and growth of an organization? Both external and customers help in the profitability and growth of an organization in a direct or indirect manner, Reset Next O 2021 Edmentum. All rights reserved. P Type here to search O 72°F Sunny a e 4 DELL F12 Insert F6 F7 F8 F9 F10 11 F4 F5 F1 F2 F3 Priscr & $ 7 1 2 T Y U Q W E 4. CJ K A D F G ck M C V Alt Ctrl Alt B
- 4. One of the key concept in CRM is the Life Time Value (LTV) of a customer. Let's assume that we are acompany that sells coffee and snack and Tom is our customer. Calculate Lifetime Value (LTV) of Tom withthe Custom LTV Equation way ( https://blog.kissmetrics.com/how-to-calculate-lifetime-value/ ) . Tom 'saverage expenditure per visit is $10 and Tom visited us 10 times per week on average. A customer usuallyremains as a customer for 3 years (i.e., the average customer lifespan is 156 weeks (3 years *52 weeks peryear) and profit margin per customer is 10% on average.13. Enterprise Risk Management (ERM) is designed to achieve which of the following four categories of objectives, except Group of answer choices None of the choices Strategic, Reporting, Operations, Compliance Operations, Reporting, Compliance, Strategic Strategic, Operations, Reporting, Compliance Reporting, Compliance, Strategic, OperationsWhat problems did COVID-19 being in supply chain management?
