upselling tactics

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
icon
Related questions
Question
Complete the sentence to make the statement correct.
1. If the caller, is a
system by asking them to the
guest, confirm the existing information on the
guest.
8.
2. Suggest other rooms with much
not available.
rate if the room requested is
3. Use upselling tactics through explaining the features and inclusions on the
room offered.
4. Check the room
of the preferred dates.
5. If the guest wants to guarantee the reservation through credit card, get the
credit card number and its
date.
6. If the guest wants to guarantee the reservation through cash, advise the
guest that a deposit of
charge is required.
7. If the guest wants to guarantee the reservation through bank deposit, give
him or her your bank details and
to pay the booking.
the guest after confirming the reservation.
Transcribed Image Text:Complete the sentence to make the statement correct. 1. If the caller, is a system by asking them to the guest, confirm the existing information on the guest. 8. 2. Suggest other rooms with much not available. rate if the room requested is 3. Use upselling tactics through explaining the features and inclusions on the room offered. 4. Check the room of the preferred dates. 5. If the guest wants to guarantee the reservation through credit card, get the credit card number and its date. 6. If the guest wants to guarantee the reservation through cash, advise the guest that a deposit of charge is required. 7. If the guest wants to guarantee the reservation through bank deposit, give him or her your bank details and to pay the booking. the guest after confirming the reservation.
Expert Solution
steps

Step by step

Solved in 3 steps

Blurred answer
Similar questions
  • SEE MORE QUESTIONS
Recommended textbooks for you
Understanding Business
Understanding Business
Management
ISBN:
9781259929434
Author:
William Nickels
Publisher:
McGraw-Hill Education
Management (14th Edition)
Management (14th Edition)
Management
ISBN:
9780134527604
Author:
Stephen P. Robbins, Mary A. Coulter
Publisher:
PEARSON
Spreadsheet Modeling & Decision Analysis: A Pract…
Spreadsheet Modeling & Decision Analysis: A Pract…
Management
ISBN:
9781305947412
Author:
Cliff Ragsdale
Publisher:
Cengage Learning
Management Information Systems: Managing The Digi…
Management Information Systems: Managing The Digi…
Management
ISBN:
9780135191798
Author:
Kenneth C. Laudon, Jane P. Laudon
Publisher:
PEARSON
Business Essentials (12th Edition) (What's New in…
Business Essentials (12th Edition) (What's New in…
Management
ISBN:
9780134728391
Author:
Ronald J. Ebert, Ricky W. Griffin
Publisher:
PEARSON
Fundamentals of Management (10th Edition)
Fundamentals of Management (10th Edition)
Management
ISBN:
9780134237473
Author:
Stephen P. Robbins, Mary A. Coulter, David A. De Cenzo
Publisher:
PEARSON