Using the direct strategy is occasionally more effective in certain situations where you must deliver bad news. Which of the following situation WOULD BE appropriate for this direct strategy? 00 When bad news is personally upsetting, it is always appropriate to use the direct strategy. Use the direct strategy if the bad news could threaten personal relationships. Deliver critical messages that might create a hostile reaction, such as changes in service, legal announcements, or new policy requirements, using the direct strategy. When some organizational cultures, and even some people, expect that all internal messages and announcements, even bad news, to be presented in a straightforward way, starting with the bad news first. If the bad news is something significant that will personally affect the receiver, then the direct strategy makes sense.
Using the direct strategy is occasionally more effective in certain situations where you must deliver bad news. Which of the following situation WOULD BE appropriate for this direct strategy? 00 When bad news is personally upsetting, it is always appropriate to use the direct strategy. Use the direct strategy if the bad news could threaten personal relationships. Deliver critical messages that might create a hostile reaction, such as changes in service, legal announcements, or new policy requirements, using the direct strategy. When some organizational cultures, and even some people, expect that all internal messages and announcements, even bad news, to be presented in a straightforward way, starting with the bad news first. If the bad news is something significant that will personally affect the receiver, then the direct strategy makes sense.
Managerial Economics: A Problem Solving Approach
5th Edition
ISBN:9781337106665
Author:Luke M. Froeb, Brian T. McCann, Michael R. Ward, Mike Shor
Publisher:Luke M. Froeb, Brian T. McCann, Michael R. Ward, Mike Shor
Chapter18: Auctions
Section: Chapter Questions
Problem 18.1IP
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