Voice International is deciding between 2 Philippine companies to provide its call center services. A factor-rating method is used to evaluate. The factors are rated on a scale of 1-10, with 10 being the best score. If the factors are weighted equally with respective weights of .3333, which of the firm is preferred? FIRM FACTOR 1  FACTOR 2 FACTOR 3 A 6 7 10 B 8 9 8

Purchasing and Supply Chain Management
6th Edition
ISBN:9781285869681
Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
ChapterC: Cases
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Voice International is deciding between 2 Philippine companies to provide its call center services. A factor-rating method is used to evaluate. The factors are rated on a scale of 1-10, with 10 being the best score. If the factors are weighted equally with respective weights of .3333, which of the firm is preferred?

FIRM FACTOR 1  FACTOR 2 FACTOR 3
A 6 7 10
B 8 9 8

 

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