What are the basic steps that must be taken when assessing why a computer is not working?

Principles of Information Systems (MindTap Course List)
12th Edition
ISBN:9781285867168
Author:Ralph Stair, George Reynolds
Publisher:Ralph Stair, George Reynolds
Chapter4: Software: Systems And Application Software
Section4.7: Ethical & Societal Issues: Digital Software Systems May Improve Nuclear Power Plant Safety
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Study the scenario and complete the question(s) that follow:
Every workshop must be equipped with appropriate tools for all the computer hardware used and
repaired within the organisation. There are different types of tool sets that can be acquired for the
computer workshop. Some of the tools are specialised tools, and some are basic tools like flat or star
screwdrivers, and crimping tools. It is not always necessary for technicians to have tools in order to
maintain equipment in computer labs. It is often possible to use other techniques to diagnose computer
hardware problems.
There are tools for different uses. Tools need to be cleaned and stored properly for safety and health
reasons. In addition, all tools and computer equipment must be accounted for. If the tools are not used
properly, they can damage some components of a computer and can also injure the technician. Modern
day computers cases and printers are easy to open.
Question 5
What are the basic steps that must be taken when assessing why a computer is not working?
Transcribed Image Text:Study the scenario and complete the question(s) that follow: Every workshop must be equipped with appropriate tools for all the computer hardware used and repaired within the organisation. There are different types of tool sets that can be acquired for the computer workshop. Some of the tools are specialised tools, and some are basic tools like flat or star screwdrivers, and crimping tools. It is not always necessary for technicians to have tools in order to maintain equipment in computer labs. It is often possible to use other techniques to diagnose computer hardware problems. There are tools for different uses. Tools need to be cleaned and stored properly for safety and health reasons. In addition, all tools and computer equipment must be accounted for. If the tools are not used properly, they can damage some components of a computer and can also injure the technician. Modern day computers cases and printers are easy to open. Question 5 What are the basic steps that must be taken when assessing why a computer is not working?
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