Which of the following are the categories into which emotions are usually grouped?   simple and complex positive and complex complex and negative simple and negative positive and negat

Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter16: Motivating Employees
Section: Chapter Questions
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  1. Which of the following statements is correct?

 

  1. Moods are intense feelings that are directed at someone or something
  2. Evidence confirms there is no real difference between men and women when

      it comes to emotional reactions and ability to read others.

  1. Displayed emotions and felt emotions are generally the same.
  2. Moods are feelings that tend to be less intense than emotions and that lack a contextual stimulus.
  3. Correlation between the emotional demands of jobs and compensation is high.

 

 

  1.    In what way is negotiation different from other activities in the workplace?

 

  1. a lack of emotion improves performance
  2. feeling bad about your performance in a negotiation is likely to improve future performance
  3. displaying negative emotions such as anger is ineffective
  4. negative outcomes do not mean that negative emotions will result
  5. a negative emotional state enhances performance

                       

 

  1. Theorganization requires employees to show and considers appropriate behaviours in given

situations.Those emotions are called?

 

  1. Felt b. Mandated  c.  Conditional            d.  Required e. None of the above

 

 

 

  1. For the following statements say which are true or false and say why?

 

  • _________Negative affect is an emotional dimension consisting of nervousness, stress and anxiety at one end and relaxation, tranquillity, and poise at the other.

 

              4.2 __________For most people social activities decrease positive mood.

 

4.3 ___________There tends to be high agreement on what emotions mean within cultures,

     but not between cultures.

 

 4.4  ___________Mood  is a generic term that covers a broad range of feelings that people experience.

 

 

 

  1. What is emotional intelligence?______________________________________________________

       _______________________________________________________________________________

 

 

 

True or False and Fill in the Blanks

 

  1. From an organizational Behaviour standpoint, which day of the week do people tend to be in their

best moods?……………………………

 

 

 

 

 

 

 

  1. When employees react emotionally to things that happen to them in aworkplace context and where the result is that it impacts their job performance and satisfaction, the theory is called?

 

  1. Psychoanalytic theory

b.The actor/observer bias

c.The theory of planned behavior

  1. Cognitive dissonance theory

e.Affective events theory

 

 

 

  1. Which aspect of emotional intelligence describes the ability to manage your own emotions and impulses in relation to other people and general situations?

 

  1. self-awareness
  2. self-management
  3. commitment
  4. empathy
  5. social-skills

 

True or False

 

  1. ________Displayed emotions areemotions that are organizationally required and considered

 appropriate in a given job.

 

  1.   _________ Felt emotions is anindividual’s actual emotions.

 

 

  1. _______ According to your required text, research suggests that weather has no effect on mood.

 

 

  1. Which of the following are the categories into which emotions are usually grouped?

 

  1. simple and complex
  2. positive and complex
  3. complex and negative
  4. simple and negative
  5. positive and negative
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ISBN:
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Author:
Richard L. Daft
Publisher:
South-Western College Pub