Which of the following is an example of assertive communication? Sally has difficulty telling her staff “no” when she doesn’t want to do something. Andy yells and shouts when he wants to do something. Patricia never lets others know when she is feeling sad or angry. Dennis listens to what others say and is direct about his own feelings.
Which of the following is an example of assertive communication? Sally has difficulty telling her staff “no” when she doesn’t want to do something. Andy yells and shouts when he wants to do something. Patricia never lets others know when she is feeling sad or angry. Dennis listens to what others say and is direct about his own feelings.
Comprehensive Medical Assisting: Administrative and Clinical Competencies (MindTap Course List)
6th Edition
ISBN:9781305964792
Author:Wilburta Q. Lindh, Carol D. Tamparo, Barbara M. Dahl, Julie Morris, Cindy Correa
Publisher:Wilburta Q. Lindh, Carol D. Tamparo, Barbara M. Dahl, Julie Morris, Cindy Correa
Chapter4: Therapeutic Communication Skills
Section: Chapter Questions
Problem 1CR
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5. Which of the following is an example of assertive communication?
Sally has difficulty telling her staff “no” when she doesn’t want to do something. |
Andy yells and shouts when he wants to do something. |
Patricia never lets others know when she is feeling sad or angry. |
Dennis listens to what others say and is direct about his own feelings. |
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