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- 3. Why is quality a critical function at Frito-Lay?A. Five data entry operators work at the data processing department of the Birmingham Bank. Each day for 30 days, the number of defective records in a sample of 350 records typed by these operators has been noted, as follows: Sample No. No. Defectives Sample No. No. Defectives Sample No. No. Defectives 1 8 11 7 21 16 2 5 12 5 22 11 3 19 13 15 23 6 4 10 14 3 24 6 5 10 15 12 25 13 6 7 16 7 26 11 7 11 17 12 27 15 8 9 18 3 28 6 9 7 19 18 29 12 10 12 20 16 30 4 a) Establish 3σ upper and lower control limits. UCLp = nothing (enter your response as a number between 0 and 1, rounded to three decimal places). B. Peter Ittig's department store, Ittig Brothers, is Amherst's largest independent…Quality control in a factory pulls 40 parts with paint, packaging, or electronic defects from anassembly line. Of these, 28 had a paint defect, 17 had a packaging defect, 13 had an electronicdefect, 6 had both paint and packaging defects, 7 had both packaging and electronics defects, and 10had both paint and electronic defects. Did any part have all three types of defect? If so, how many?
- 1. Five data entry operators work at the data processing department of the Birmingham Bank. Each day for 30 days, the number of defective records in a sample of 350 records typed by these operators has been noted, as follows: Sample No. No. Defectives Sample No. No. Defectives Sample No. No. Defectives 1 8 11 7 21 16 2 5 12 5 22 11 3 19 13 15 23 6 4 10 14 3 24 6 5 10 15 12 25 13 6 7 16 7 26 11 7 11 17 12 27 15 8 9 18 3 28 6 9 7 19 18 29 12 10 12 20 16 30 4 a) Establish 3σ upper and lower control limits. UCLp = . 055.055 (enter your response as a number between 0 and 1, rounded to three decimal places). LCLp =?(enter your response as a number between 0 and 1, rounded to three decimal places).The Digital Guardian Company issues policies that protect clients from downtime costs due to computer system failures. It is very important to process the policies quickly because long cycle times not only put the client at risk, they could also lose business for Digital Guardian. Management is concerned that customer service is degrading because of long cycle times, measured in days. The table contains the data from five samples, each sample consisting of eight random observations. E Click the icon to view the table with sample data. A Click the icon to view the table of factors for calculating three-sigma limits for the x-chart and R-chart. a. What is your estimate of the process average? The estimate of the process average is 10.43 . (Enter your response rounded to two decimal places.) b. What is your estimate of the average range? The estimate of the average range is 11.6. (Enter your response rounded to two decimal places.) c. Construct an R- and an x-chart for this process. Set…. After a number of complaints about its directory assistance, a telephone company examined samples of calls to determine the frequency of wrong numbers given to callers. Each sample consistedof 100 calls. Determine 95 percent limits. Is the process stable (i.e., in control)? Explain.SAMPLE1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16Number of errors 5 3 5 7 4 6 8 4 5 9 3 4 5 6 6 7
- 3 cases that arise regarding relationship between the process capability limits (or natural tolerance limitsand the specification limits.Given the following data for the number of defects per spool of cable, using three-sigma limits, isthe process in control?OBSERVATION1 2 3 4 5 6 7 8 9 10 11 12 13 14Number of defects 2 3 1 0 1 3 2 0 2 1 3 1 2 0Develop a fish-bone diagram illustrating the quali ty variablesfor a patient who just gave birth at Arnold Palmer Hospital (orany other hospital).
- 4. Software upgrade times (in minutes) are being evaluated. Samples of five observations each have been taken, and the results are as listed. Using factors from Table 10.3, determine upper and lower control limits for mean and range charts, and decide if the process is in control. SAMPLE 1 2 3 4 6 79.2 80.5 79.6 78.9 80.5 79.7 78.8 78.7 79.6 79.4 79.6 80.6 80.0 81.0 80.4 79.7 80.4 80.5 78.4 80.4 80.3 79.4 80.8 80.0 81.0 80.1 80.8 80.6 78.8 81.13.6. One of the stages in the process of making denim cloth at the Southern Mills Company is to spin cotton yarn onto spindles for subse- quent use in the weaving process. Occasionally the yarn breaks during the spinning process, and an operator ties it back together. Some num- ber of breaks is considered normal; however, too many breaks might mean that the yarn is of poor quality. In order to monitor this process, the quality-control manager randomly selects a spinning machine each hour and checks the number of breaks during a 15-minute period. Following is a summary of the observations for the past 20 hours: Number of Number of Sample Breaks Sample Breaks 1 3 11 3 2 12 4 3 4 13 4 1 14 7 5 15 8. 16 7 17 4 18 7. 8 19 8 9. 20 6. 10 Construct a c-chart using 3ơ limits for this process and indicate if the process was out of control at any time. ohoin when orders come into 3. 6b) The data in Table 4(b) shows the number of nonconforming ties in a sample of size 500, following 100% inspection, over 20 days; Number of Day Nonconformities 1 13 10 25 4 12 12 6. 9 7 11 8. 13 9. 11 10 16 11 13 12 10 13 14 14 15 15 10 16 17 17 18 12 19 12 20 13 Table 4(b) Page 6 of 8 i. Calculate the UCL and LCL for this data ii. Plot a fraction non-conforming control chart for the data. If there are any points that plot outside of the control limits, assume assignable causes can be found and recalculate the limits. ii.