You are considering to invest in a franchise for a coffee shop in your neighborhood. To understand the revenue potential, you decide to visit a coffee shop from the same chain next to your neighborhood. In the next few months, you visit this coffee shop at random times between 6am and 9am. You observe that the line (queue) averages about 9 customers and it takes about 3 minutes to get in and out of the coffee shop. Assuming this is a typical experience and each customer spends about $5 per visit, what is the revenue potential per hour of this coffee shop? Hint: Calculate the number of customers arriving per minute (i.e., λ). Convert this to customers per hour. Then, calculate the revenue from these customers (each customer spends about $5, on average)

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section12.5: Analytic Steady-state Queueing Models
Problem 11P
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You are considering to invest in a franchise for
a coffee shop in your neighborhood. To
understand the revenue potential, you decide
to visit a coffee shop from the same chain next
to your neighborhood. In the next few months,
you visit this coffee shop at random times
between 6am and 9am. You observe that the
line (queue) averages about 9 customers and it
takes about 3 minutes to get in and out of the
coffee shop. Assuming this is a typical
experience and each customer spends about
$5 per visit, what is the revenue potential per
hour of this coffee shop?
Hint: Calculate the number of customers
arriving per minute (i.e., λ). Convert this to
customers per hour. Then, calculate the
revenue from these customers (each customer
spends about $5, on average)
Transcribed Image Text:You are considering to invest in a franchise for a coffee shop in your neighborhood. To understand the revenue potential, you decide to visit a coffee shop from the same chain next to your neighborhood. In the next few months, you visit this coffee shop at random times between 6am and 9am. You observe that the line (queue) averages about 9 customers and it takes about 3 minutes to get in and out of the coffee shop. Assuming this is a typical experience and each customer spends about $5 per visit, what is the revenue potential per hour of this coffee shop? Hint: Calculate the number of customers arriving per minute (i.e., λ). Convert this to customers per hour. Then, calculate the revenue from these customers (each customer spends about $5, on average)
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