Chapter 2, Problem 2.9.2C

I need a explanation on what genetic disorder this man has, the causes of the disorder, and how it will impact this mans life.

Any help would be appreciated

A request for a patient’s medical record is sent by fax to your office. The fax cover sheet contains the letterhead of a nearby medical facility. You do not recognize the name of the physician, fax number, or telephone number stated for the physician’s office. How do you respond to the request?