EDUC-270-Procedure
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Concordia University *
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May 11, 2024
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Lesson 4 Assignment #3: Procedure
Processing RGD at ToysRUs
Professor: Michael Beigleman
T.A.: Ezgi Ozyonum
EDUC 270
Kayla Heaney
Student number: 40076997
Concordia University
October 26, 2018
Name and Student Number
Kayla Heaney 40076997
Planning Form
Complete this form before starting the assignment. Failure to complete this form could reduce your grade by 2/3rds of a letter grade.
Question
Your Response
Feedback
from the
TA
Who is your audience?
My co-workers at ToysRUs
For this particular task, does your audience need a little, some, or a lot of information?
A lot of information
For this particular task, what
key points does your audience need to know?
-
How to perform RGD (Return Goods Damaged)
-
The steps involved in performing the task
-
The materials necessary to complete
the task
-
How long it will take
What type of language should be used?
Formal
/informal, technical
/plain
For this particular task, what
information will be most difficult for you to communicate to them?
-How to sign into the LRT gun
-What codes to enter in
Outline
List points you will cover in each section in the order in which you will address them. Refer to the readings for instructions about what information to include in each part of the assignment.
Include as many bullet points in each section as needed. The ones provided here are merely to provide space for writing.)
Introduction
The purpose is to provide instructions on how to process damaged, returned merchandise
The list of materials needed (LRT gun, charged battery, tally sheet, blue pen and damaged merchandise)
Skills required: basic knowledge on how to use the LRT Gun, as well as the passcode to login and the passcode to process RGD
The estimated length of time needed depends on the number of products to process, but typically takes about ten minutes if done
daily Body
How to login to the LRT gun
How to login to RGD on the LRT gun
How to scan the products
How to confirm the processed merchandise
How to fill out the tally sheet
How to close the box (tally sheet)
How to sign out of LRT gun
Picture of LRT Gun
Your preview ends here
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is a leader of the steering team.
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Alreej College
Computer
Application
Student Name Student_ID
Math
En
Ahmed Omar
Huda
20f20
45
10
35
20f21
50
45
45
Muhmmed
20f22
20f23
20f24
20f25
46
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Amira
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35
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Huda Ahemd
20
50
33
Noora Ali
33
45
46
Figure-1
1) Prepare and format your MS-Excel Document as shown above.
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International (USD)
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260
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600
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INVOICE LINE
INVOICE NUM INVOICE DATE CUST ID
11/15/2021
INVOICE NUM ITEM ID QUANTITY
14216
QUOTED PRICE
14216
125
CA75
$37.99
14219
11/15/2021
227
14219
AD72
$79.99
14222
11/16/2021
294
14219
DT12
4.
$39.99
14224
11/16/2021
182
14222
LD14
$47.99
14228
11/18/2021
435
14224
KH81
4.
$18.99
14231
14233
14237
11/18/2021
11/18/2021
125
14228
FS42
$124.99
435
14228
PF19
1.
$74.99
11/19/2021
616
14231
UF39
2.
S189.99
14233
KH81
$19.99
QB92
WB49
LP73
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$54.95
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ON HAND
CATEGORY
LOCATION
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Dog Feeding Station
Fenthers Bird Cage (12x24x18)
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12
DOG
B.
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10
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B
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Folding Saddle Stand
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DT12
27
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B
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FM23
41
HOR
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FS39
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HOR
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FSH
A.
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LD14
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