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Case Study Ruby Tuesday

Decent Essays

Applebee’s is a casual dining restaurant that is facing both many opportunities and threats. According to the trading economics, dispensable personal income among Americans averaged 4814.30 USD in July 2016, which is the highest record since 1959. That means Americans still have the money to go out and dine. Opportunities for you to attack come when your competition is recovering from injury. In this case, rivalry restaurant Ruby Tuesday had closed 15% of its company-owned restaurant by September 2016. This is a great opportunity for Applebee’s to seize Ruby Tuesday’s customers around those locations. Another opportunity is to develop more vegetarian options since there are 7.3 million vegetarians in America, with additional 22.8 million people …show more content…

High turnover rates means that restaurants would have put in more money and effort to train new employees, which could be avoided if the turnover rate is low. Another threat is that 31% of adults report that they have not been confident to spend money because of the presidential campaign. Moreover, food ordering on mobile devices is also becoming a threat to casual restaurants like Applebee’s. 69% of mobile users say they order food by using their devices. It means that fewer customers are going to eat on premises at casual dining restaurants. What make the technology-drive food delivery even worse are the appearances of other food delivery apps like Amazon Prime. GrubHub, Postmats, and Seamless charge restaurants about 12% to 24% of bills to use services. Amazon Prime and Uber are making the game more brutal because they are planning to take 27.5% - 30% of checks from restaurants. In addition, even retail store like Sakes Fifth Avenue has joined the restaurant business battle to gain customers. According to the Fortune, casual dining traffic decreased 2.5% in June 2016, which is a big threat to Applebee’s since it relies on consumers sitting down and spending time in the restaurant over lunch or dinner. A competitive threat is that Olive Garden sold their pasta pass on Sep, 15,2016, and this time they sold 10 times more than last year. Another threat comes from grocery stores because the in-store dining and take-out of prepared foods from grocers has grown nearly 30% since 2008. One of the economic threats Applebee’s has is the new federal overtime regulation, which is: “Automatically updates the salary threshold every three years, tying it to the 40th percentile of full-time salaried workers in the lowest-income Census region (currently the South). The first update would be Jan. 1, 2020. Based on

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