Individual Job Redesign Part I Introduction Since the 1980s, the food service industry has been going through a number of transitions. This is because of changes in consumer tastes and the kinds of products that are being purchased. What is happening is more affluent consumers are buying food that is health conscious (i.e. fish, fruits, vegetables and tea). While the middle class and lower income demographics of society, will have poor eating habits that are often focused on high fat, cholesterol and taste. This is creating a transformation in how restaurants are reaching out to consumers with the kinds of products and services they are providing. (Parsa, 2001, pp. 65 77) As a result, more is being asked of staff members with many employees expected to service customers and make deliveries simultaneously. To ensure that a restaurant is able to deal with these issues requires looking at: how the system of goal setting, performance / evaluation and rewards will have an impact on productivity. This will be accomplished by focusing on a number of objectives to include: major components of the position, how goals are utilized with this position and addressing the way the position could be designed to increase job satisfaction. Together, these different elements will provide the greatest insights as to how these issues are influencing employee motivation. Therefore, our thesis statement will concentrate on the challenges inside the industry and the kinds of tools that can be
In a 2003 court case, “Caesar Barber v. McDonald’s Corporation, et al.,” Barber claimed he was unaware of the nutritional and fat content of the fast food he ate on a near-daily basis for decades, and which he claimed caused his multiple illnesses (Daily Caller). The people of the court ruled that Barber’s choice of food was the cause of his many health issues, not the restaurants which supplied the fast food. In this case, the court held the consumer responsible for his selections; however, the court’s expectation of personal responsibility in food selection will most likely become anachronous. The article “Is Fast Food the New Tobacco?” addresses the issue of rapidly growing fast-food chain restaurants, such as McDonalds, Burger King, and Taco Bell, and the health issues that perpetuate from an increased amount of these restaurants. Anywhere we travel today, out of town, to a big city or a small village, consumers are bound to see some sort of advertising for fast food. Many billboards display life-size pictures of steaming hot sandwiches, fresh-cut fries, or an ice cold beverage. The streets are lined with bright, golden arches, fluorescent bells, or a red-headed, smiling little girl. All of these modes of advertisement draw consumers in, whether they be hungry or simply in a rush with no time to cook dinner at home, and feed them food that just isn’t up to par with healthy-eating standards. Notice, these restaurants don’t use force to bring customers in by the masses;
The author explains, that growing number of overweight and obese are the result of processed foods and lack of nutritional information serve in the restaurant.
There is room for growth, as more people from the middleclass are becoming comfortable with eating out in fast-food restaurants more often on a weekly bases. One thing that is fueling this growth is that most fast-food restaurants have adapted healthier menu items. Doing so they are raising the issues that some people and parents in particular have for bringing their children there, such as McDonalds offering salads, apple slices, oatmeal and other less toxic foods, so that people who are health conscious can also visit without leaving with a feeling of having ruined their health through a bad diet.
Ever notice how the choice of restaurants varies depending on where you live? Major fast food chains such as McDonald’s, Wendy’s, and Burger King can be found just about anywhere, whereas, restaurants with healthier options are few, if not none in some lower income areas. The major fast food chain restaurants are mostly located in lower income neighborhoods on every corner right across from one another. On the other hand, fast food restaurants are rarely seen in higher income neighborhoods, their maybe be one or two a few miles apart from one another. In higher income neighborhoods, there are healthier restaurants to choose form that wouldn’t cause obesity and high-blood pressure in the population, because of the choices to choose a healthier
In his book Fast Food Nation: The Dark Side of the All- American Meal, Eric Schlosser, an investigative journalist, argues that “the fast food industry has helped to transform not only the American diet, but also our landscape, economy, workforce, and popular culture” (3). He supports this claim by first describing the history of the fast food industry, then explaining the current condition of the chemistry and the labor in the industry. Schlosser’s purpose is to inform the consumer and describe the state of the fast food industry in order to call to attention the impacts of the industry on the lives of Americans and on America as a country. He establishes an optimistic tone in the beginning but then develops a gloomy tone for consumers to
Today’s society is becoming increasingly more health conscious. Consumers are aware of calories, obesity, sodium content and fatty food intake issues. Many restaurants have responded to the healthy eating trend by expanding the number of healthy food choices on their menus. A study found that American fast-food chains increased their healthy menu items by 65% during the second quarter of 2009 to the second quarter of 2010 (Midday, 2010). Another important social factor is the desire to be socially responsible. More restaurants are going green by choosing local ingredients, meats, and vegetables over those shipped from thousands of miles away. A study reports that around 80% of Americans consider themselves to be environmentally conscious. The same study found that over 60% of Americans prefer to eat at eco-friendly or green restaurants (Hubpages, 2010).
Changes in customer preferences, general economic conditions, discretionary spending priorities, demographic trends, traffic patterns and the type, number and location of competing restaurants have a moderate effect on the restaurant industry (Chipotle, 2010). One example of customer preferences being a driver in the industry is the “Whole Food-ism Movement” which has put a large focus on organic, antibiotic-free, and non-processed foods (Mansolillo, 2007). Consumers now look for healthier options when eating and an overall healthier lifestyle. Chipotle has been able to benefit from this movement by carrying on their “Food with Integrity” mission (Chipotle, 2010).
The way that Burger King and other fast food restaurant chains do business and markets their products to consumers is due to the change in our society to where the consumer wants the biggest, fastest, and best product they can get for their money. This change in society can be attributed to a process known as McDonaldization. Although McDonaldization can be applied to many other parts of our society, this paper will focus on its impact on Burger King and Taco Bell restaurants. My belief is that the process of McDonaldization has lead our generations toward a more a much more efficient lifestyle, with much less quality. From my observations and studies of these fast food resturants, several themes have become
From a study completed by Chicago-based Research International USA completed a study called “Fast Food Nation 2008. The panel consisted of 1,000 respondents of ages 16-65 who provided their inputs with an online survey which was conducted between March 13 through 2008. Which was based on results on fast food restaurants like McDonald’s, Burger King, and Wendy’s are gaining popularity even through the economic hardship and recession. Marketing strategy has become more of influence on kids and young American’s. As population grows and the demand increases of fast food restaurants are expanding their stores to capturing more consumers. Fast food chains are also willing to change their menus to continue to gain and retain repeating customers.
During peak periods, the batch process at McDonald’s relies on employees working effectively in a team. Efficiency is a key determinant in customer satisfaction. Workers are motivated to help each to keep operations running smoothly. The
Therefore, it is important that food providers participate in campaigns developed by governments in their attempt to improve eating habits. Restaurants that provide healthy food have a better image on the market in comparison with fast food restaurants. But health food is considered to be more expensive. This refers to higher production costs, increased costs of
To understand to what degree health consciousness has an impact on the fast food market
Every day while sitting on the couch eat a burger, and soon many people learn what the obesity hype is all about. Fast food companies are advertising more food for less money with fast service. The media tends to change images for their target customers, to make the food more appealing to those that are watching. Laziness is one of the main causes of obesity in our country. Obesity in the United States is at a high due to the increasing fast food chains, media influence, and a lack of exercise. The idea of having a meal made for them in less than five minutes is somewhat exciting to the view of many individuals.” fast food firms introduced these alternative meals in response to changing consumer tastes”(Buchholz). Many fast food stores offer the customer fast service, and a great tasting meal. They provide their service with a smile and a meal that can cost less than 10 dollars. When people mix poor diet with poor
The fast food industry has been growing dramatically during the last few years. For this reason, we should try to find out what are the several factors why fast food consumption keeps growing among young people and adults. Therefore, as we have seen, the popularity of fast food is spreading rapidly among many people due to the following three main reasons: good taste, convenient time, and price. Personally, working for a fast food restaurant for a brief moment in my life, I can attest to this. Marketing also plays a big part to more people eating fast food. It’s in our culture in America to expect fast food companies to market and strategize their ways to make us, the consumers, to buy more food and consume more food so they can make more profit. Especially now with commercials and social media. The fast food industry has thrived in the modern era. It’s thriving so much, the industry is growing faster than the U.S economy, at
Staff developing is vital for restaurants to run smoothly. A restaurant is composed of two sectors; a Front of House (FOH) and theirs a Back of House (BOH). The front of the house is what is visible to the