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Nonverbal Communication In Health Care

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Analysis “Extensive research has shown that no matter how knowledgeable a clinician might be, if he or she is not able to open good communication with the patient, he or she may be of no help” (Asnani, MR. 2009). Effective communication plays a big role in healthcare and contributes to the quality of patient care and teamwork. As I had approached to Peter at the nurses’ bay, I had relaxed my posture and sat down at a lower angle and had my arms and legs uncrossed, hoping to feel less intimidating. When I had introduced myself, I had made full eye contact and greeted him with a hand shake. This clearly fulfills the acronym SURETY, a process of reading body language. This consists of – sitting at an angle, uncrossing arms and legs, relaxing, eye contact, touch, and your intuition (Stickley, T. 2011). …show more content…

Non-verbal communication is defined as the aspect of communication that information is exchanged through non-verbal cues. The nurse had showed minimal respect towards Peter and had spoken at a poor tone of voice. The use of facial expressions when interacting with patients is important as it expresses respect, empathy and attention (Mast, MS. 2007). Para-verbal communication refers to messages that are said through tone, pitch, and pace; along with verbal communication, this had assisted in my approach to Peter. In many situations when interacting with patients, it is how the speech is said and not what is said as a sentence can express different meanings depending on the emphasis on the words and tone of voice (Brindley, P. G

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